Liz Doering
liz at symphonyinfo.com
Wed Apr 9 13:42:29 CDT 2003
Dear List, We have a client (Bill) who sells a little application to local city governments and comes to us about once a year for tweaks and upgrades. Today he has spent the whole day at one of his cities, trying to get his app to run on their WinXP/Office XP machines. (This app was originally developed in 97 and converted to 2000). Everything is fine except that reports do not run. Hitting the Preview button causes absolutely nothing to happen. I was thinking that this was a problem with the app, or the conversion to Access 2002, but I don't think so now. I had Bill create a completely new .mdb, create one table with four fields: ID, Name, Address, City. The ID field is an autonumber PK, the rest are text. Bill used the report wizard to create one simple report from this table, and received the message that "The wizard is unable to create your report". Creating a report without the wizard produced a little more information, a complaint about a lack of default printer. (I don't have the exact text of the error message, and I can't get it, because Bill has given up for the day and gone home.) We double-checked for a default printer, which there was, but in the hopes of changing something, we deleted all printers and re-installed one, setting that to the default. The printer will act correctly as the default printer for Word, Excel, etc. Rebooting hasn't helped. Nor has a re-install of Access. Does anybody know what is going on here? Thanks so much, Liz Doering Symphony Information Services liz at symphonyinfo.com www.symphonyinfo.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://databaseadvisors.com/pipermail/accessd/attachments/20030409/4fc81340/attachment-0001.html>