[AccessD] Tooo funny Help has a sense of the ironic

Arthur Fuller artful at rogers.com
Sat Jul 26 05:11:11 CDT 2003


For what it's worth, the three times in the past year that I called MS for
help I got genuinely helpful help, including callbacks, and eventually
solved my problem. Mind you, that's the MSDN subscription help, not the
end-user help. But still.... The helper had to recruit additional forces to
solve my problem, did so, called me back, and eventually we solved my
problems.

Arthur

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of William Hindman
Sent: July 25, 2003 6:26 PM
To: Access Developers discussion and problem solving
Subject: Re: [AccessD] Tooo funny Help has a sense of the ironic


...I have insider information that says the Access "Help" system was the
first product of Microsoft's new software development center in India ...it
resulted in so many additional calls to the Microsoft "Help" line at
US$275.00 each that they have now moved it to a new, expanded "profit
center" in India as well :((((

...btw, anyone else survived the experience of talking to a Dell computer
sales rep named "Steve" who is obviously talking to you from somewhere deep
within the Indian sub-continent from a sales script written by a Texan who
makes Bush look like a Harvard PHD in English :((((




More information about the AccessD mailing list