Doug Murphy
doug at murphyscreativity.com
Mon Jun 2 11:19:05 CDT 2003
Hi Tony, I ran into this problem and posted a question a couple of years ago. The snapshot capability was not native to Access 97 but was added to in SR2 I believe. There is a problem with installing the service release and getting the snapshot functionality in some configurations of Office 97 and Windows and the patches that have been applied to them. Apparently when the update installer runs it looks a certain items on the computer and makes the decision on what to update. WindowsME was the one we were having trouble with. I found an acknowledgement of the problem on the MS Knowledge Base but no solution. Since we were distributing the app as a runtime it had to work in all situations so I updated it to AccessXP and built the runtime around that and now we have no problems. Doug -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Yeatman, Tony Sent: Monday, June 02, 2003 4:53 AM To: 'accessd at databaseadvisors.com' Subject: [AccessD] Snapshot Viewer I have Access 97, and Access 2000 installed on the same machine, with Windows 2000. The database I have written is in 97, even though snapshot viewer is installed and can be viewed/used from Access 2000, it cannot be used from Access 97, not even manually. It is not listed as an option. Has anybody seen this problem ? or know of some possible solutions. Thank you in advance for any help you can give. Tony. ************************************************************************ * The information in this internet E-mail is confidential and is intended solely for the addressee. Access, copying or re-use of information in it by anyone else is unauthorized. Any views or opinions presented are solely those of the author and do not necessarily represent those of Credit Lyonnais or any of its affiliates. The information contained herein is recorded for business purposes and use of services is monitored to protect both the company and its individual users. If you are not the intended recipient please contact postmaster at creditlyonnais.co.uk ************************************************************************ * -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://databaseadvisors.com/pipermail/accessd/attachments/20030602/4b60fe23/attachment-0001.html>