Bryan Carbonnell
Bryan_Carbonnell at cbc.ca
Mon Mar 3 11:35:45 CST 2003
John, Have the tech (or user) remove all the .dot's from Word's startup directory. Add one back at a time and restart Word to see which one is hiding the Menu Bar. Word's startup folder is generally: C:\Program Files\Microsoft Office\Office\Startup Bryan Carbonnell bryan_carbonnell at cbc.ca >>> John.Clark at niagaracounty.com 03-Mar-03 9:42:28 AM >>> Hello everyone! I was away from my Email all weekend, but now I am back to work, which means back to the problems that I was working on Friday. First on my plate, is this "missing menu bar" problem. I had a technician, who was nearby the user, try the "/a" parameter, and this worked. But I thought that this meant that the normal.dot file needed to be replaced, so we tried deleting it and copying one from another nearby, and similar, PC, and it did not work. This user actually sounds to be a little more tech savvy than our average user, so I am going to have her try the "/r" and see where that puts us.