Subject: Re: [AccessD] OT - Menu bar missing in MS Word

I have sent the technician to this PC again today...he just left and
should be there in about an hour or so...there is quite a bit of ice
here today, so that'll slow him down. Anyhow, I used the "/a" parameter
and Word opened fine, w/the menu bar, but we replaced the "normal.dot"
and it still didn't work. We then tried the "/r" parameter, but this
didn't seem to do anything either.

We uninstalled Word entirely, and reinstalled to no avail.

Another of our technicians, just came into my office (i.e. a desk
shoved against a partition wall, outside of our server room...I don't
even have room to put tape on the floor, a la Les Nesman) and said he
found some info on a possible cause. He thinks there may be a corrupt
registry key. He phoned the the guy going there and told him what to
try.