[AccessD] HP 8100N LaserJet problems

Elam, Debbie DElam at jenkens.com
Fri Oct 10 15:16:11 CDT 2003


The XP installation was from scratch.  We did not upgrade over top of the NT
workstation.  All printer drivers would be those in XP.

Debbie

-----Original Message-----
From: Jim Hewson [mailto:JHewson at karta.com]
Sent: Friday, October 10, 2003 3:06 PM
To: 'Access Developers discussion and problem solving'
Subject: RE: [AccessD] HP 8100N LaserJet problems



Have you upgraded your print driver?

-----Original Message-----
From: Elam, Debbie [mailto:DElam at jenkens.com]
Sent: Friday, October 10, 2003 2:44 PM
To: 'Access Developers discussion and problem solving'
Subject: [AccessD] HP 8100N LaserJet problems


I am having a problem with this particular model of printer.  We have
recently upgraded from Windows NT and Access 97 to XP and Access XP.  Using
NT and 97, this printer would print a particular report correctly, now it
does not.

The report is landscape and legal size.  The settings show landscape and
legal, but the print preview still shows portrait and letter.  I can force
the printer settings to landscape and legal, but the printing still cuts off
to the size it should be for portrait letter and moves the rest of the
record to another page.

I have 3 printers of this model and all of them are doing this.  Printers of
other models are not having this problem.  Any ideas what can be done to fix
it?

Debbie


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