[AccessD] NU Speeddisk error

John Colby jcolby at colbyconsulting.com
Mon Sep 15 08:13:01 CDT 2003


The odd part is that the rest of disk doctor runs without any warning about
the version or anything.

John W. Colby
www.colbyconsulting.com

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com]On Behalf Of Gary Kjos
Sent: Monday, September 15, 2003 8:59 AM
To: accessd at databaseadvisors.com
Subject: Re: [AccessD] NU Speeddisk error


Symantec support has info on this;

http://service1.symantec.com/SUPPORT/nunt.nsf/ca9f46bcffa4bc3285256aa3005235
3c/3a21276e1e15cb9b88256c2100640f00?OpenDocument&prod=Norton%20Utilities&ver
=2002%20for%20Windows%202000/NT/XP&src=&pcode=nu&svy=&csm=no


Speed Disk compatibility after upgrading to a new Windows Service Pack

Situation:
When you run Speed Disk after upgrading to a new Service Pack, you see one
of the following error messages:

"Speed Disk is not certified on this Operating System"
"Warning! This version of Norton Speed Disk has not been tested with the
Service Pack..."
"Speed Disk is designed to run with Windows 2000 and Windows NT 4.0, service
pack 3 or later. It will not run on Windows NT 3.51."
"Speed Disk is designed to run with Windows NT 4.0 Workstation with Service
Pack 6 or above, Windows 2000 Professional and Windows XP Home Edition or
Professional. OK."

Solution:
This message does not indicate that Speed Disk is impaired. Speed Disk is
working as designed. The message indicates that Speed Disk has not been
tested with the service pack that is on your computer. This situation
happens when Microsoft releases a service pack after the release of Speed
Disk.

What to do when you see this message
When you see this message, run LiveUpdate to make sure that you have the
latest Speed Disk update. To run LiveUpdate, click the LiveUpdate icon at
the top of the Norton Utilities or Norton SystemWorks Integrator (the main
screen that you see when you first open Norton Utilities or Norton
SystemWorks).

If no updates are available or you cannot update Speed Disk at this time,
you may be able to disable the warning message. To stop the warning message
from appearing each time that you run Speed Disk, select the option "Do not
show this warning again" that is displayed on the warning message. Not all
Speed Disk versions display this option.


Why a service pack has not been tested
Symantec cannot test service packs in advance of their release. Because
service packs change frequently before they are released, Symantec cannot
complete testing of that service pack until all the changes to that service
pack have been made.

Why Speed Disk displays the message
Because Speed Disk is highly dependent on the operating system and the
service packs make significant changes to an operating system, Speed Disk
displays this message to notify you that Speed Disk might not be compatible
with this service pack.





Gary Kjos
garykjos at hotmail.com





>From: "John Colby" <jcolby at colbyconsulting.com>
>Reply-To: Access Developers discussion and problem
>solving<accessd at databaseadvisors.com>
>To: "AccessD" <AccessD at databaseadvisors.com>
>Subject: [AccessD] NU Speeddisk error
>Date: Mon, 15 Sep 2003 08:48:26 -0400
>
>I am getting an error that says "Speed disk is designed to run with Windows
>2000 and Windows NT 4.0, service pack 3 or later. it will not run under
>Windows NT 3.51".
>
>I am running Windows 2K SP4.  I used to run speed disk on this computer so
>I
>can only assume that SP4 somehow makes Speed disk think it is NT 35.
>
>Has anyone else seen this / seen a solution?
>
>John W. Colby
>www.colbyconsulting.com
>
>
>_______________________________________________
>AccessD mailing list
>AccessD at databaseadvisors.com
>http://databaseadvisors.com/mailman/listinfo/accessd
>Website: http://www.databaseadvisors.com

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