Rocky Smolin - Beach Access Software
bchacc at san.rr.com
Mon Aug 15 11:13:38 CDT 2005
D'oh! ----- Original Message ----- From: "Charlotte Foust" <cfoust at infostatsystems.com> To: "Access Developers discussion and problem solving" <accessd at databaseadvisors.com> Sent: Monday, August 15, 2005 8:26 AM Subject: RE: [AccessD] Bug Report > Read the EULA, Rocky. If you DON'T subscribe, then you agree to remove > all the software from your machine. That's the reason I don't use the > action pack. > > Charlotte Foust > > > -----Original Message----- > From: Rocky Smolin - Beach Access Software [mailto:bchacc at san.rr.com] > Sent: Sunday, August 14, 2005 11:22 PM > To: Access Developers discussion and problem solving > Subject: Re: [AccessD] Bug Report > > > I subscribed to the Action Pack as well this year. Is there any > advantage > to subscribing every year? > > Rocky > > ----- Original Message ----- > From: "John W. Colby" <jwcolby at colbyconsulting.com> > To: "'Access Developers discussion and problem solving'" > <accessd at databaseadvisors.com> > Sent: Sunday, August 14, 2005 5:03 PM > Subject: RE: [AccessD] Bug Report > > >> Because I am an action pack subscriber, and because the problem occurs >> under >> OfficeXp and Windows XP received from them in the Action Pack, I have > 2 >> available support incidents free of charge, which I am using the first > of >> for this bug report. We shall see if I get it back. >> >> John W. Colby >> www.ColbyConsulting.com >> >> Contribute your unused CPU cycles to a good cause: >> http://folding.stanford.edu/ >> >> -----Original Message----- >> From: accessd-bounces at databaseadvisors.com >> [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John W. >> Colby >> Sent: Sunday, August 14, 2005 7:53 PM >> To: 'Access Developers discussion and problem solving' >> Subject: RE: [AccessD] Bug Report >> >> >> LOL. All you have to do is pay them money to tell them about their >> bugs >> and >> you too can be on a first name basis. >> >> John W. Colby >> www.ColbyConsulting.com >> >> Contribute your unused CPU cycles to a good cause: >> http://folding.stanford.edu/ >> >> -----Original Message----- >> From: accessd-bounces at databaseadvisors.com >> [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Rocky >> Smolin - Beach Access Software >> Sent: Sunday, August 14, 2005 7:51 PM >> To: Access Developers discussion and problem solving >> Subject: Re: [AccessD] Bug Report >> >> >> You're on a first name basis with Benoy? Not many of us have that >> kind of clout. >> >> Rocky >> >> ----- Original Message ----- >> From: "John W. Colby" <jwcolby at colbyconsulting.com> >> To: "'Access Developers discussion and problem solving'" >> <accessd at databaseadvisors.com> >> Sent: Sunday, August 14, 2005 4:41 PM >> Subject: [AccessD] Bug Report >> >> >>> The following is the response I got to my bug report: >>> >>> Hello John, >>> >>> Thank you for contacting Microsoft Online Customer Service. >>> >>> I appreciate the time you have taken to provide us with the feedback. > >>> As a Customer Service Representative, I can assist you with the >>> support options available with your Microsoft product. You can report > >>> bugs by postal mail to the following address: >>> >>> Attn: Office Development Group >>> Microsoft Corporation >>> One Microsoft Way >>> Redmond, WA 98052 >>> >>> The letter should include a complete description of the bug including > >>> the actions, software, and hardware associated with the bug and >>> whether or not it is consistently reproducible. >>> >>> You may also contact Microsoft Customer Service and speak with a >>> support professional about the issue and have a support case created. > >>> This method will require you to utilize the standard options of >>> support that are available for your copy of Microsoft product >>> initially. Once the support professional is able to determine that >>> the problem is a bug with the software, they will not decrement the >>> incident from warranty support or account or issue a refund of any >>> credit card charges if applicable. >>> >>> You may contact Microsoft Developer Support Team at (800) 936-5800. >>> They are available 24 hours a day. They will be able to assist you. >>> >>> John, I hope your issue gets resolved. >>> >>> Thank you for using Microsoft products and services. >>> >>> Benoy >>> Microsoft Online Customer Service Representative >>> >>> If you have any feedback about your Online Customer Service >>> experience please E-mail my manager Rahul Rajgopal at >>> managers at microsoft.com >>> >>> >>> >>> John W. Colby >>> www.ColbyConsulting.com >>> >>> Contribute your unused CPU cycles to a good cause: >>> http://folding.stanford.edu/ >>> >>> >>> -- >>> AccessD mailing list >>> AccessD at databaseadvisors.com >>> http://databaseadvisors.com/mailman/listinfo/accessd >>> Website: http://www.databaseadvisors.com >>> >> >> -- >> AccessD mailing list >> AccessD at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/accessd >> Website: http://www.databaseadvisors.com >> >> >> >> -- >> AccessD mailing list >> AccessD at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/accessd >> Website: http://www.databaseadvisors.com >> >> >> >> -- >> AccessD mailing list >> AccessD at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/accessd >> Website: http://www.databaseadvisors.com >> > > -- > AccessD mailing list > AccessD at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/accessd > Website: http://www.databaseadvisors.com > -- > AccessD mailing list > AccessD at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/accessd > Website: http://www.databaseadvisors.com >