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<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Dear
List,</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>We have a client
(Bill) who sells a little application to local city governments and comes
to us about once a year for tweaks and upgrades. Today he has spent the
whole day at one of his cities, trying to get his app to run on their
WinXP/Office XP machines. (This app was originally developed in 97 and
converted to 2000). Everything is fine except that reports do not
run. Hitting the Preview button causes absolutely nothing to
happen. </FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>I was thinking that
this was a problem with the app, or the conversion to Access 2002, but I
don't think so now. I had Bill create a completely new .mdb, create
one table with four fields: ID, Name, Address, City. The ID field is
an autonumber PK, the rest are text. Bill used the report wizard to create
one simple report from this table, and received the message that "The wizard is
unable to create your report". Creating a report without the wizard
produced a little more information, a complaint about a lack of default
printer. (I don't have the exact text of the error message, and I can't
get it, because Bill has given up for the day and gone
home.)</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>We double-checked
for a default printer, which there was, but in the hopes of changing something,
we deleted all printers and re-installed one, setting that to the default.
The printer will act correctly as the default printer for Word, Excel,
etc. </FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Rebooting hasn't
helped. Nor has a re-install of Access. </FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Does anybody know
what is going on here?</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Thanks so
much,</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003>
<P><FONT face=Arial size=2>Liz Doering</FONT> <BR><FONT face=Arial
size=2>Symphony Information Services</FONT> <BR><FONT face=Arial color=#000000
size=2><A href="mailto:liz@symphonyinfo.com">liz@symphonyinfo.com</A></FONT>
<BR><FONT face=Arial size=2>www.symphonyinfo.com</FONT>
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