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<DIV><SPAN class=261145018-09042003><FONT face=Arial color=#0000ff size=2>Liz,
</FONT></SPAN></DIV>
<DIV><SPAN class=261145018-09042003><FONT face=Arial color=#0000ff size=2>I
don't have a solution but we do have similar problems. With ours, on some
PCs Print Preview only shows the top third of the document and if there is a
chart embedded you can't see it, just white space. Also, when printing,
again only on some PCs, it indents the document three inches from the left
cutting off text on the right. When I tried to duplicate these problems,
my PC did everything correctly?? Our IT people came by and said they know
there is a problem with WinXP/OXP PCs and some Hewlett Packard LaserJet printers
(we have HP LaserJet 8100 N printers). Unfortunately, at this point in
time M$ and HP are just pointing at each other, saying it's not our
problem. About 6 months ago, our office replaced 350 Win95, Win98, O97 PCs
with WinXP/OXP and our IT people have been going crazy ever since. Sorry I
couldn't be more helpful.</FONT></SPAN></DIV>
<DIV><SPAN class=261145018-09042003><FONT face=Arial color=#0000ff
size=2>Ed</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV align=left><FONT color=#0000ff size=2>Ed Tesiny</FONT></DIV>
<DIV align=left><FONT size=2><A
href="mailto:EdTesiny@oasas.state.ny.us">EdTesiny@oasas.state.ny.us</A></FONT></DIV>
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<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Liz Doering
[mailto:liz@symphonyinfo.com] <BR><B>Sent:</B> Wednesday, April 09, 2003 2:42
PM<BR><B>To:</B> accessd@databaseadvisors.com<BR><B>Subject:</B> [AccessD]
Printing in Access 2002<BR><BR></FONT></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Dear
List,</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>We have a client
(Bill) who sells a little application to local city governments and comes
to us about once a year for tweaks and upgrades. Today he has spent the
whole day at one of his cities, trying to get his app to run on their
WinXP/Office XP machines. (This app was originally developed in 97 and
converted to 2000). Everything is fine except that reports do not
run. Hitting the Preview button causes absolutely nothing to
happen. </FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>I was thinking
that this was a problem with the app, or the conversion to Access 2002,
but I don't think so now. I had Bill create a completely new .mdb,
create one table with four fields: ID, Name, Address, City. The ID
field is an autonumber PK, the rest are text. Bill used the report
wizard to create one simple report from this table, and received the message
that "The wizard is unable to create your report". Creating a report
without the wizard produced a little more information, a complaint about a
lack of default printer. (I don't have the exact text of the error
message, and I can't get it, because Bill has given up for the day and gone
home.)</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>We double-checked
for a default printer, which there was, but in the hopes of changing
something, we deleted all printers and re-installed one, setting that to the
default. The printer will act correctly as the default printer
for Word, Excel, etc. </FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Rebooting hasn't
helped. Nor has a re-install of Access. </FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Does anybody know
what is going on here?</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial size=2>Thanks so
much,</FONT></SPAN></DIV>
<DIV><SPAN class=310330818-09042003><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=310330818-09042003>
<P><FONT face=Arial size=2>Liz Doering</FONT> <BR><FONT face=Arial
size=2>Symphony Information Services</FONT> <BR><FONT face=Arial color=#000000
size=2><A href="mailto:liz@symphonyinfo.com">liz@symphonyinfo.com</A></FONT>
<BR><FONT face=Arial size=2>www.symphonyinfo.com</FONT>
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