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<DIV>Hello, AccessD listers!</DIV>
<DIV> </DIV>
<DIV>It's nice to be back after about a year hiatus from the group. I see
the folks on this list are still providing valuable help to developers, and I
hope I will be able to contribute soon.</DIV>
<DIV> </DIV>
<DIV>Here's a situation that has me stumped... hoping someone has had a similar
experience or some ideas I can pursue.</DIV>
<DIV> </DIV>
<DIV>Access97 application, distributed to single users (no networks), installed
with runtime Access and Sagekey scripts.</DIV>
<DIV> </DIV>
<DIV>Users can store images in the database. Actually, I used the method
shared by Candace Tripp that only stores the image path/filename in the db, then
displays it on forms and reports where needed. The user selects an image
file (usually .jpg, .bmp, or .gif) from a standard Windows file open dialog, the
resulting path and file name is stored in the table, and the image control
displays the image.</DIV>
<DIV> </DIV>
<DIV>This all works great - usually. After distributing this feature about
6 months ago, I had a few users who said they received an error after selecting
an image file. (Error: "Forge Ahead doesn't support the format of the file
'[full path & file name]', so it can't load the picture." -- 'Forge Ahead'
is the name of my application). </DIV>
<DIV> </DIV>
<DIV>After researching this, it appeared it had to do with whether
specific graphic filters were installed on the machine. I was able to
create a patch executable that installed the appropriate graphic filters and set
appropriate registry keys. </DIV>
<DIV> </DIV>
<DIV>This resolved the problem for all but 2 users. They still receive the
same error message, and can't select any type of graphic files within the
application. However, they can insert the same images into Word and
PowerPoint. </DIV>
<DIV> </DIV>
<DIV>Does anyone have any ideas? This is driving me (and my customers)
crazy!</DIV>
<DIV> </DIV>
<DIV>Best Regards,</DIV>
<DIV> </DIV>
<DIV>Julie Schwalm<BR>Backroads Data<BR><A
href="http://www.backroadsdata.com">www.backroadsdata.com</A><BR>785-594-6807</DIV></BODY></HTML>