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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Tony,</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I ran into this problem and posted a
question a couple of years ago. The snapshot capability was not native to
Access 97 but was added to in SR2 I believe. There is a problem with installing
the service release and getting the snapshot functionality in some
configurations of Office 97 and Windows and the patches that have been applied
to them. Apparently when the update installer runs it looks a certain
items on the computer and makes the decision on what to update. WindowsME
was the one we were having trouble with. I found an acknowledgement of the
problem on the MS Knowledge Base but no solution. Since we were
distributing the app as a runtime it had to work in all situations so I updated
it to AccessXP and built the runtime around that and now we have no problems.
</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Doug</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> accessd-bounces@databaseadvisors.com
[mailto:accessd-bounces@databaseadvisors.com] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Yeatman, Tony<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, June 02, 2003 4:53
AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'accessd@databaseadvisors.com'<br>
<b><span style='font-weight:bold'>Subject:</span></b> [AccessD] Snapshot Viewer</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>I have Access 97, and Access 2000 installed on the
same machine, with</span></font> <br>
<font size=2><span style='font-size:10.0pt'>Windows 2000.</span></font> </p>
<p style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>The database I have written is in 97, even though
snapshot viewer</span></font> <br>
<font size=2><span style='font-size:10.0pt'>is installed and can be viewed/used
from Access 2000, it cannot be used</span></font> <br>
<font size=2><span style='font-size:10.0pt'>from Access 97, not even manually.
It is not listed as an option.</span></font> </p>
<p style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>Has anybody seen this problem ? or know of some
possible solutions.</span></font> </p>
<p style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>Thank you in advance for any help you can give.</span></font>
</p>
<p style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>Tony.</span></font> </p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Courier New"><span
style='font-size:12.0pt;font-family:"Courier New"'><br>
<br>
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