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<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff size=2>Thank
you Doug, Barbara, Charles and John.</FONT></SPAN></DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff size=2>It
appears that the new PC's are not being supplied with the Office 97 Service
packs, as soon as I installed the Service Packs all</FONT></SPAN></DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff size=2>was
worked well.</FONT></SPAN></DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff
size=2>Regards</FONT></SPAN></DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=477122510-03062003><FONT face=Arial color=#0000ff
size=2>Tony.</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Doug Murphy
[mailto:doug@murphyscreativity.com]<BR><B>Sent:</B> 02 June 2003
17:19<BR><B>To:</B> accessd@databaseadvisors.com<BR><B>Subject:</B> RE:
[AccessD] Snapshot Viewer<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi
Tony,</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I ran into this
problem and posted a question a couple of years ago. The snapshot
capability was not native to Access 97 but was added to in SR2 I believe.
There is a problem with installing the service release and getting the
snapshot functionality in some configurations of Office 97 and Windows and the
patches that have been applied to them. Apparently when the update
installer runs it looks a certain items on the computer and makes the decision
on what to update. WindowsME was the one we were having trouble
with. I found an acknowledgement of the problem on the MS Knowledge Base
but no solution. Since we were distributing the app as a runtime it had
to work in all situations so I updated it to AccessXP and built the runtime
around that and now we have no problems. </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Doug</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"></SPAN></FONT> </P></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
accessd-bounces@databaseadvisors.com
[mailto:accessd-bounces@databaseadvisors.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Yeatman, Tony<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, June 02, 2003 4:53
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
'accessd@databaseadvisors.com'<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [AccessD] Snapshot
Viewer</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">I have Access 97, and Access 2000 installed on the
same machine, with</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">Windows 2000.</SPAN></FONT> </P>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">The database I have written is in 97, even though
snapshot viewer</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">is installed and can be viewed/used from Access 2000,
it cannot be used</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">from Access 97, not even manually. It is not listed as
an option.</SPAN></FONT> </P>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">Has anybody seen this problem ? or know of some
possible solutions.</SPAN></FONT> </P>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">Thank you in advance for any help you can
give.</SPAN></FONT> </P>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">Tony.</SPAN></FONT> </P>
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size=3><SPAN
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