From ssharkins at gmail.com Sun Jan 4 10:28:25 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Sun, 4 Jan 2015 11:28:25 -0500 Subject: [Dba-office] Dynamic conditional format in Excel Message-ID: A reader has an interesting challenge. I haven't spent any time on it yet and I'm not sure it can be solved using conditional formatting -- I don't think it can. She has a list in A1:A3 and a validation control in D5 uses the list to populate the list. She wants the validation list in D5 to assume the formatting from the appropriate cell in A1:A3 -- all three cells have different formats. So, if you choose the value in A1, D5's format would match that in A1. I'm sure this can be done with VBA, but she was hoping for a conditional format -- I don't think it's possible because the rules just aren't dynamic enough to handle it. Well, at least, not that I know of. Susan H. From carbonnb at gmail.com Sun Jan 4 17:15:13 2015 From: carbonnb at gmail.com (Bryan Carbonnell) Date: Sun, 4 Jan 2015 18:15:13 -0500 Subject: [Dba-office] Dynamic conditional format in Excel In-Reply-To: References: Message-ID: I got it to work in Excel 2011 for Mac. The caveat being that when I changed the formatting of the list, I had to change the conditional format definition. It didn't pick up the changes I made in the list. I can send an XLSX off list showing it if you want. B On Sun, Jan 4, 2015 at 11:28 AM, Susan Harkins wrote: > A reader has an interesting challenge. I haven't spent any time on it yet > and I'm not sure it can be solved using conditional formatting -- I don't > think it can. > > She has a list in A1:A3 and a validation control in D5 uses the list to > populate the list. She wants the validation list in D5 to assume the > formatting from the appropriate cell in A1:A3 -- all three cells have > different formats. So, if you choose the value in A1, D5's format would > match that in A1. > > I'm sure this can be done with VBA, but she was hoping for a conditional > format -- I don't think it's possible because the rules just aren't dynamic > enough to handle it. Well, at least, not that I know of. > > Susan H. > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office -- Bryan Carbonnell - carbonnb at gmail.com Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "What a great ride!" From ssharkins at gmail.com Sun Jan 4 17:20:11 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Sun, 4 Jan 2015 18:20:11 -0500 Subject: [Dba-office] Dynamic conditional format in Excel Message-ID: On Sun, Jan 4, 2015 at 6:15 PM, Bryan Carbonnell wrote: > I got it to work in Excel 2011 for Mac. The caveat being that when I > changed the formatting of the list, I had to change the conditional > format definition. It didn't pick up the changes I made in the list. > > I can send an XLSX off list showing it if you want. > > B > > On Sun, Jan 4, 2015 at 11:28 AM, Susan Harkins > wrote: > > A reader has an interesting challenge. I haven't spent any time on it yet > > and I'm not sure it can be solved using conditional formatting -- I don't > > think it can. > > > > She has a list in A1:A3 and a validation control in D5 uses the list to > > populate the list. She wants the validation list in D5 to assume the > > formatting from the appropriate cell in A1:A3 -- all three cells have > > different formats. So, if you choose the value in A1, D5's format would > > match that in A1. > > > > I'm sure this can be done with VBA, but she was hoping for a conditional > > format -- I don't think it's possible because the rules just aren't > dynamic > > enough to handle it. Well, at least, not that I know of. > > > > Susan H. > > _______________________________________________ > > Dba-office mailing list > > Dba-office at databaseadvisors.com > > http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Bryan Carbonnell - carbonnb at gmail.com > Life's journey is not to arrive at the grave safely in a well > preserved body, but rather to skid in sideways, totally worn out, > shouting "What a great ride!" > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > From ssharkins at gmail.com Sun Jan 4 17:22:13 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Sun, 4 Jan 2015 18:22:13 -0500 Subject: [Dba-office] Dynamic conditional format in Excel Message-ID: Bryan, that was also my original response. She wants a dynamic update and I don't know of anyway to make conditional formatting work that way. I think the best I can come up with is using conditional formatting to call a udf -- I've read that you can do that and I think I even wrote about it once, but I don't remember -- off the top of my head -- how I did it (and maybe I didn't!). Susan H. On Sun, Jan 4, 2015 at 6:15 PM, Bryan Carbonnell wrote: > I got it to work in Excel 2011 for Mac. The caveat being that when I > changed the formatting of the list, I had to change the conditional > format definition. It didn't pick up the changes I made in the list. > > I can send an XLSX off list showing it if you want. > > B > > On Sun, Jan 4, 2015 at 11:28 AM, Susan Harkins > wrote: > > A reader has an interesting challenge. I haven't spent any time on it yet > > and I'm not sure it can be solved using conditional formatting -- I don't > > think it can. > > > > She has a list in A1:A3 and a validation control in D5 uses the list to > > populate the list. She wants the validation list in D5 to assume the > > formatting from the appropriate cell in A1:A3 -- all three cells have > > different formats. So, if you choose the value in A1, D5's format would > > match that in A1. > > > > I'm sure this can be done with VBA, but she was hoping for a conditional > > format -- I don't think it's possible because the rules just aren't > dynamic > > enough to handle it. Well, at least, not that I know of. > > > > Susan H. > > _______________________________________________ > > Dba-office mailing list > > Dba-office at databaseadvisors.com > > http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Bryan Carbonnell - carbonnb at gmail.com > Life's journey is not to arrive at the grave safely in a well > preserved body, but rather to skid in sideways, totally worn out, > shouting "What a great ride!" > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > From carbonnb at gmail.com Sun Jan 4 17:25:39 2015 From: carbonnb at gmail.com (Bryan Carbonnell) Date: Sun, 4 Jan 2015 18:25:39 -0500 Subject: [Dba-office] Dynamic conditional format in Excel In-Reply-To: References: Message-ID: Yea, I didn't see a way to do it either, but I only looked for a couple minutes. B On Sun, Jan 4, 2015 at 6:22 PM, Susan Harkins wrote: > Bryan, that was also my original response. She wants a dynamic update and I > don't know of anyway to make conditional formatting work that way. I think > the best I can come up with is using conditional formatting to call a udf > -- I've read that you can do that and I think I even wrote about it once, > but I don't remember -- off the top of my head -- how I did it (and maybe I > didn't!). > > Susan H. > > On Sun, Jan 4, 2015 at 6:15 PM, Bryan Carbonnell wrote: > >> I got it to work in Excel 2011 for Mac. The caveat being that when I >> changed the formatting of the list, I had to change the conditional >> format definition. It didn't pick up the changes I made in the list. >> >> I can send an XLSX off list showing it if you want. >> >> B >> >> On Sun, Jan 4, 2015 at 11:28 AM, Susan Harkins >> wrote: >> > A reader has an interesting challenge. I haven't spent any time on it yet >> > and I'm not sure it can be solved using conditional formatting -- I don't >> > think it can. >> > >> > She has a list in A1:A3 and a validation control in D5 uses the list to >> > populate the list. She wants the validation list in D5 to assume the >> > formatting from the appropriate cell in A1:A3 -- all three cells have >> > different formats. So, if you choose the value in A1, D5's format would >> > match that in A1. >> > >> > I'm sure this can be done with VBA, but she was hoping for a conditional >> > format -- I don't think it's possible because the rules just aren't >> dynamic >> > enough to handle it. Well, at least, not that I know of. >> > >> > Susan H. >> > _______________________________________________ >> > Dba-office mailing list >> > Dba-office at databaseadvisors.com >> > http://databaseadvisors.com/mailman/listinfo/dba-office >> >> >> >> -- >> Bryan Carbonnell - carbonnb at gmail.com >> Life's journey is not to arrive at the grave safely in a well >> preserved body, but rather to skid in sideways, totally worn out, >> shouting "What a great ride!" >> _______________________________________________ >> Dba-office mailing list >> Dba-office at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/dba-office >> > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office -- Bryan Carbonnell - carbonnb at gmail.com Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "What a great ride!" From ssharkins at gmail.com Sun Jan 4 17:35:21 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Sun, 4 Jan 2015 18:35:21 -0500 Subject: [Dba-office] Dynamic conditional format in Excel Message-ID: Thank you Bryan -- I appreciate it! Susan H. On Sun, Jan 4, 2015 at 6:25 PM, Bryan Carbonnell wrote: > Yea, I didn't see a way to do it either, but I only looked for a couple > minutes. > > B > > From ssharkins at gmail.com Tue Jan 6 09:54:49 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Tue, 6 Jan 2015 10:54:49 -0500 Subject: [Dba-office] Normal.dotm issue Message-ID: I've had a few readers ask why certain changes to Normal.dotm don't seem to stick and I don't have a good answer. To test, I changed the background color for Normal.dotm. When I open the file using File Open, the color's there. When I click New to open a new document, it isn't. Although I was using application.NormalTemplate.OpenAsDocument to open the file, I made a further test, just to make sure I was actually modifying the right file. I added some text. When opening Normal.dotm via File Open, the new background color and text are there. When clicking New to open a new blank document based on Normal.dotm, only the text is there. I know that you can't change everything at the template level, but the background color seems like a logical choice for a template. Perhaps the explanation is simple -- you just can't change the background color for Normal.dotm. I feel like I should just know the underlying explanation, but I don't and if I did, I've forgotten it. Susan H. From tinanfields at torchlake.com Tue Jan 6 11:21:40 2015 From: tinanfields at torchlake.com (Tina Norris Fields) Date: Tue, 06 Jan 2015 12:21:40 -0500 Subject: [Dba-office] Normal.dotm issue In-Reply-To: References: Message-ID: <54AC19A4.4080801@torchlake.com> Good puzzle. I'll bet several of us will tackle this one. I'm off to get my tooth repaired - dropped a gold inlay out of my molar and have to get it put back in. Eating Skittles, chewing instead of sucking. Doc said that sometimes happens with stale cough drops, too. He didn't like my idea of gluing it back in with my super glue - said I had to come see him, instead. TNF Tina Norris Fields tinanfields-at-torchlake-dot-com 231-322-2787 On 1/6/2015 10:54 AM, Susan Harkins wrote: > I've had a few readers ask why certain changes to Normal.dotm don't seem to > stick and I don't have a good answer. To test, I changed the background > color for Normal.dotm. When I open the file using File Open, the color's > there. When I click New to open a new document, it isn't. > > Although I was using application.NormalTemplate.OpenAsDocument to open the > file, I made a further test, just to make sure I was actually modifying the > right file. I added some text. > > When opening Normal.dotm via File Open, the new background color and text > are there. When clicking New to open a new blank document based on > Normal.dotm, only the text is there. > > I know that you can't change everything at the template level, but the > background color seems like a logical choice for a template. Perhaps the > explanation is simple -- you just can't change the background color for > Normal.dotm. > > I feel like I should just know the underlying explanation, but I don't and > if I did, I've forgotten it. > > Susan H. > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > From ssharkins at gmail.com Sun Jan 18 11:20:18 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Sun, 18 Jan 2015 12:20:18 -0500 Subject: [Dba-office] Excel chart question Message-ID: I know how to use =NA() to remove a blank value from a chart. What I can't figure out is how to remove that same blank value from the X axis. I've read lots of fixes, but nothing actually works. Either I'm applying them wrong or my setup just doesn't match the requirements. The only way I know to achieve this is to use a filter to remove the row from the dataset altogether. A reader finds this impractical. He wants something more dynamic. I suppose I can give him a macro that resets the filter each time. Susan H. From ssharkins at gmail.com Fri Jan 23 15:02:18 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Fri, 23 Jan 2015 16:02:18 -0500 Subject: [Dba-office] Excel chart axis problem Message-ID: Last week, I asked if any of you knew of a way to hide the x axis labels in a line (or any) chart, when the series value is blank. I've continued researching and although I've read a few conversations about a technique, I've not been able to get it work. I've read that you can change the X axis type from automatic (category) to Text. I've seen the pictures where it seems to have worked, like magic. I can't get it to work. Have any of you tried this and if so, were you successful? I've tried it in 2003 and 2010. I've read about this in several threads now so I think this is something I'm not doing right or some other little nuance the authors fail to mention???? Any help on this one? Susan H. From ssharkins at gmail.com Fri Jan 23 15:04:31 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Fri, 23 Jan 2015 16:04:31 -0500 Subject: [Dba-office] Excel chart axis problem In-Reply-To: References: Message-ID: I think maybe it makes sense now. I think this Text option works when the chart is assuming a date/sequence value that isn't actually in the data set. That explains why it isn't working for me. I'm trying to get it to do something it can't. My solution has been to filter out the rows altogether. Susan H. On Fri, Jan 23, 2015 at 4:02 PM, Susan Harkins wrote: > Last week, I asked if any of you knew of a way to hide the x axis labels > in a line (or any) chart, when the series value is blank. I've continued > researching and although I've read a few conversations about a technique, > I've not been able to get it work. > > I've read that you can change the X axis type from automatic (category) to > Text. I've seen the pictures where it seems to have worked, like magic. I > can't get it to work. > > Have any of you tried this and if so, were you successful? > > < > http://www.excel-user.com/2009/10/excel-charts-do-not-show-empty-dates.html > > > > I've tried it in 2003 and 2010. I've read about this in several threads > now so I think this is something I'm not doing right or some other little > nuance the authors fail to mention???? > > Any help on this one? > > Susan H. > From ssharkins at gmail.com Wed Jan 28 09:10:46 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Wed, 28 Jan 2015 10:10:46 -0500 Subject: [Dba-office] Network not sending emails out of network Message-ID: Here's a curious problem from a reader -- I don't think this is an Outlook problem at all, but thought I'd ask around. Thanks for any potential insight! -- Susan H. Dear Susan, 2 computers: 1 Dell desktop running Vista HP & Office 2007 1 Dell Laptop running Windows 7 & Office 2010 1 ISP: Comcast Broadband Problem: I have used Outlook for many years, both at work & home & love it. Up until about 2 months ago, I have had no problems at all sending or receiving from either computer via our Comcast accounts, as well as GMail. For some reason, I discovered the hard way that, while I'm receiving about everything that is sent to me, I can no longer send to any email address other than within my own network. I cannot even send to my own GMail account. I've spent hours wt Comcast, bottom line: verified that I am able to send & receive WITHIN my own accounts, but nothing outside Comcast. I have followed a variety of directions, usually after searching boards for help, as to how to configure Outlook properly for my situation and each computer, again wt no improvement. I'm baffled. For everything to have worked fine for years, and then all of a sudden, to have lost 1 side of the equation--just doesn't add up! Any comments, questions or suggestions are readily welcomed! Thanks for whatever help you can provide! (by the way, the Cc address above is our primary Comcast account address) From jbodin at sbor.com Wed Jan 28 09:14:23 2015 From: jbodin at sbor.com (John Bodin) Date: Wed, 28 Jan 2015 15:14:23 +0000 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: <1422458062943.14996@sbor.com> Is her domain blacklisted? Go to mxtoolbox.com and do a blacklist check. Might have some interesting results. John Bodin jbodin at sbor.com ________________________________________ From: dba-office-bounces at databaseadvisors.com on behalf of Susan Harkins Sent: Wednesday, January 28, 2015 10:10 AM To: dba-office at databaseadvisors.com Subject: [Dba-office] Network not sending emails out of network Here's a curious problem from a reader -- I don't think this is an Outlook problem at all, but thought I'd ask around. Thanks for any potential insight! -- Susan H. Dear Susan, 2 computers: 1 Dell desktop running Vista HP & Office 2007 1 Dell Laptop running Windows 7 & Office 2010 1 ISP: Comcast Broadband Problem: I have used Outlook for many years, both at work & home & love it. Up until about 2 months ago, I have had no problems at all sending or receiving from either computer via our Comcast accounts, as well as GMail. For some reason, I discovered the hard way that, while I'm receiving about everything that is sent to me, I can no longer send to any email address other than within my own network. I cannot even send to my own GMail account. I've spent hours wt Comcast, bottom line: verified that I am able to send & receive WITHIN my own accounts, but nothing outside Comcast. I have followed a variety of directions, usually after searching boards for help, as to how to configure Outlook properly for my situation and each computer, again wt no improvement. I'm baffled. For everything to have worked fine for years, and then all of a sudden, to have lost 1 side of the equation--just doesn't add up! Any comments, questions or suggestions are readily welcomed! Thanks for whatever help you can provide! (by the way, the Cc address above is our primary Comcast account address) _______________________________________________ Dba-office mailing list Dba-office at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-office From ssharkins at gmail.com Wed Jan 28 10:00:20 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Wed, 28 Jan 2015 11:00:20 -0500 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: <1422458062943.14996@sbor.com> References: <1422458062943.14996@sbor.com> Message-ID: I checked comcast.net earlier and didn't find anything. It doesn't mean this user hasn't been blacklisted, but I ran the email and didn't turn up anything. Thanks! Susan H. On Wed, Jan 28, 2015 at 10:14 AM, John Bodin wrote: > Is her domain blacklisted? Go to mxtoolbox.com and do a blacklist > check. Might have some interesting results. > > > > > > John Bodin > > jbodin at sbor.com > > > > ________________________________________ > From: dba-office-bounces at databaseadvisors.com < > dba-office-bounces at databaseadvisors.com> on behalf of Susan Harkins < > ssharkins at gmail.com> > Sent: Wednesday, January 28, 2015 10:10 AM > To: dba-office at databaseadvisors.com > Subject: [Dba-office] Network not sending emails out of network > > Here's a curious problem from a reader -- I don't think this is an Outlook > problem at all, but thought I'd ask around. Thanks for any potential > insight! -- Susan H. > > Dear Susan, > > 2 computers: 1 Dell desktop running Vista HP & Office 2007 > 1 Dell Laptop running Windows 7 & Office 2010 > 1 ISP: Comcast Broadband > > Problem: I have used Outlook for many years, both at work & home & love it. > Up until about 2 months ago, I have had no problems at all sending or > receiving from either computer via our Comcast accounts, as well as GMail. > For some reason, I discovered the hard way that, while I'm receiving about > everything that is sent to me, I can no longer send to any email address > other than within my own network. I cannot even send to my own GMail > account. > > I've spent hours wt Comcast, bottom line: verified that I am able to send & > receive WITHIN my own accounts, but nothing outside Comcast. > I have followed a variety of directions, usually after searching boards for > help, as to how to configure Outlook properly for my situation and each > computer, again wt no improvement. > > I'm baffled. For everything to have worked fine for years, and then all of > a sudden, to have lost 1 side of the equation--just doesn't add up! Any > comments, questions or suggestions are readily welcomed! > > Thanks for whatever help you can provide! > > (by the way, the Cc address above is our primary Comcast account address) > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > From jbartow at winhaven.net Wed Jan 28 13:39:12 2015 From: jbartow at winhaven.net (John R Bartow) Date: Wed, 28 Jan 2015 13:39:12 -0600 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: I'm just throwing it out there because things don't generally break on their own. Malware, stupid , malware because it doesn't accomplish anything but alas, not all evil people are after something. Things to do: Run a full scan with Malwarebytes (free). Run a full scan with RogueKiller (free) If those don't help then: Have them open outlook in safe mode and try it (would eliminate add-in problems - and yes everyone has outlook add ins, whether they know it or not :-) Still no then: Have them create a new temporary windows user account and set up a temporary outlook account (that doesn't delete messages from the server) and see if it works from there. (would eliminate registry or other system corruption. -----Original Message----- From: dba-office-bounces at databaseadvisors.com [mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of Susan Harkins Sent: Wednesday, January 28, 2015 9:11 AM To: dba-office at databaseadvisors.com Subject: [Dba-office] Network not sending emails out of network Here's a curious problem from a reader -- I don't think this is an Outlook problem at all, but thought I'd ask around. Thanks for any potential insight! -- Susan H. Dear Susan, 2 computers: 1 Dell desktop running Vista HP & Office 2007 1 Dell Laptop running Windows 7 & Office 2010 1 ISP: Comcast Broadband Problem: I have used Outlook for many years, both at work & home & love it. Up until about 2 months ago, I have had no problems at all sending or receiving from either computer via our Comcast accounts, as well as GMail. For some reason, I discovered the hard way that, while I'm receiving about everything that is sent to me, I can no longer send to any email address other than within my own network. I cannot even send to my own GMail account. I've spent hours wt Comcast, bottom line: verified that I am able to send & receive WITHIN my own accounts, but nothing outside Comcast. I have followed a variety of directions, usually after searching boards for help, as to how to configure Outlook properly for my situation and each computer, again wt no improvement. I'm baffled. For everything to have worked fine for years, and then all of a sudden, to have lost 1 side of the equation--just doesn't add up! Any comments, questions or suggestions are readily welcomed! Thanks for whatever help you can provide! (by the way, the Cc address above is our primary Comcast account address) _______________________________________________ Dba-office mailing list Dba-office at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-office From ssharkins at gmail.com Wed Jan 28 13:41:01 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Wed, 28 Jan 2015 14:41:01 -0500 Subject: [Dba-office] Network not sending emails out of network Message-ID: You know, the very first thing that came to mind was malware -- you might remember that something shut down Bill's laptop completely -- remember that? Thanks for the confirmation! Susan H. On Wed, Jan 28, 2015 at 2:39 PM, John R Bartow wrote: > I'm just throwing it out there because things don't generally break on > their > own. Malware, stupid , malware because it doesn't accomplish anything but > alas, not all evil people are after something. > Things to do: > Run a full scan with Malwarebytes (free). > Run a full scan with RogueKiller (free) > > If those don't help then: > Have them open outlook in safe mode and try it (would eliminate add-in > problems - and yes everyone has outlook add ins, whether they know it or > not > :-) > Still no then: > Have them create a new temporary windows user account and set up a > temporary > outlook account (that doesn't delete messages from the server) and see if > it > works from there. (would eliminate registry or other system corruption. > > From jbartow at winhaven.net Wed Jan 28 13:55:12 2015 From: jbartow at winhaven.net (John R Bartow) Date: Wed, 28 Jan 2015 13:55:12 -0600 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: <00e801d03b34$540d7290$fc2857b0$@winhaven.net> Yep. Computers work. Work. Work. Stop working. What did I do to make it stop working? If absolutely nothing (updates, new programs, dinked around in settings because I was bored) then Malware is the first thing to investigate. -----Original Message----- From: dba-office-bounces at databaseadvisors.com [mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of Susan Harkins Sent: Wednesday, January 28, 2015 1:41 PM To: dba-office at databaseadvisors.com Subject: Re: [Dba-office] Network not sending emails out of network You know, the very first thing that came to mind was malware -- you might remember that something shut down Bill's laptop completely -- remember that? Thanks for the confirmation! Susan H. On Wed, Jan 28, 2015 at 2:39 PM, John R Bartow wrote: > I'm just throwing it out there because things don't generally break on > their own. Malware, stupid , malware because it doesn't accomplish > anything but alas, not all evil people are after something. > Things to do: > Run a full scan with Malwarebytes (free). > Run a full scan with RogueKiller (free) > > If those don't help then: > Have them open outlook in safe mode and try it (would eliminate add-in > problems - and yes everyone has outlook add ins, whether they know it > or not > :-) > Still no then: > Have them create a new temporary windows user account and set up a > temporary outlook account (that doesn't delete messages from the > server) and see if it works from there. (would eliminate registry or > other system corruption. > > _______________________________________________ Dba-office mailing list Dba-office at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-office From garykjos at gmail.com Wed Jan 28 14:11:38 2015 From: garykjos at gmail.com (Gary Kjos) Date: Wed, 28 Jan 2015 14:11:38 -0600 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: I just remembered that we had a similar problem on my wife's computer - Vista with Office 2007 I think. At some point Comcast changed the port that was needed to send emails too. It was part of a security change I think. At that point my wife could receive but not send email. Outlook reported an error when it did the send receive function. At first I assumed it was due to a problem on the server side. After a while - several weeks - I dug into it further and researched and made the change to her account settings in Outlook and low and behold she was able to send mail again. Searching on Comcast email port settings turns up a lot of threads on the topic. http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/ We experienced this problem a couple years ago but perhaps they made the changes at different times in different locations. GK On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins wrote: > Here's a curious problem from a reader -- I don't think this is an Outlook > problem at all, but thought I'd ask around. Thanks for any potential > insight! -- Susan H. > > Dear Susan, > > 2 computers: 1 Dell desktop running Vista HP & Office 2007 > 1 Dell Laptop running Windows 7 & Office 2010 > 1 ISP: Comcast Broadband > > Problem: I have used Outlook for many years, both at work & home & love it. > Up until about 2 months ago, I have had no problems at all sending or > receiving from either computer via our Comcast accounts, as well as GMail. > For some reason, I discovered the hard way that, while I'm receiving about > everything that is sent to me, I can no longer send to any email address > other than within my own network. I cannot even send to my own GMail > account. > > I've spent hours wt Comcast, bottom line: verified that I am able to send & > receive WITHIN my own accounts, but nothing outside Comcast. > I have followed a variety of directions, usually after searching boards for > help, as to how to configure Outlook properly for my situation and each > computer, again wt no improvement. > > I'm baffled. For everything to have worked fine for years, and then all of > a sudden, to have lost 1 side of the equation--just doesn't add up! Any > comments, questions or suggestions are readily welcomed! > > Thanks for whatever help you can provide! > > (by the way, the Cc address above is our primary Comcast account address) > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office -- Gary Kjos garykjos at gmail.com From garykjos at gmail.com Wed Jan 28 14:19:08 2015 From: garykjos at gmail.com (Gary Kjos) Date: Wed, 28 Jan 2015 14:19:08 -0600 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: And why the change came..... http://customer.comcast.com/help-and-support/internet/email-port-25-no-longer-supported/ On Wed, Jan 28, 2015 at 2:11 PM, Gary Kjos wrote: > I just remembered that we had a similar problem on my wife's computer > - Vista with Office 2007 I think. At some point Comcast changed the > port that was needed to send emails too. It was part of a security > change I think. At that point my wife could receive but not send > email. Outlook reported an error when it did the send receive > function. At first I assumed it was due to a problem on the server > side. After a while - several weeks - I dug into it further and > researched and made the change to her account settings in Outlook and > low and behold she was able to send mail again. > > Searching on Comcast email port settings turns up a lot of threads on the topic. > > http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/ > > We experienced this problem a couple years ago but perhaps they made > the changes at different times in different locations. > > GK > > > On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins wrote: >> Here's a curious problem from a reader -- I don't think this is an Outlook >> problem at all, but thought I'd ask around. Thanks for any potential >> insight! -- Susan H. >> >> Dear Susan, >> >> 2 computers: 1 Dell desktop running Vista HP & Office 2007 >> 1 Dell Laptop running Windows 7 & Office 2010 >> 1 ISP: Comcast Broadband >> >> Problem: I have used Outlook for many years, both at work & home & love it. >> Up until about 2 months ago, I have had no problems at all sending or >> receiving from either computer via our Comcast accounts, as well as GMail. >> For some reason, I discovered the hard way that, while I'm receiving about >> everything that is sent to me, I can no longer send to any email address >> other than within my own network. I cannot even send to my own GMail >> account. >> >> I've spent hours wt Comcast, bottom line: verified that I am able to send & >> receive WITHIN my own accounts, but nothing outside Comcast. >> I have followed a variety of directions, usually after searching boards for >> help, as to how to configure Outlook properly for my situation and each >> computer, again wt no improvement. >> >> I'm baffled. For everything to have worked fine for years, and then all of >> a sudden, to have lost 1 side of the equation--just doesn't add up! Any >> comments, questions or suggestions are readily welcomed! >> >> Thanks for whatever help you can provide! >> >> (by the way, the Cc address above is our primary Comcast account address) >> _______________________________________________ >> Dba-office mailing list >> Dba-office at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Gary Kjos > garykjos at gmail.com -- Gary Kjos garykjos at gmail.com From jbartow at winhaven.net Wed Jan 28 15:25:30 2015 From: jbartow at winhaven.net (John R Bartow) Date: Wed, 28 Jan 2015 15:25:30 -0600 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: Yes, good point Gary, a number of the big communication companies did something similar. (That's made a huge dent in spam - not.) But if they were on with tech support I would assume (probably incorrectly, now that I think about it ;-) that the companies own tech support would know what those settings should be. -----Original Message----- From: dba-office-bounces at databaseadvisors.com [mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of Gary Kjos Sent: Wednesday, January 28, 2015 2:19 PM To: dba-office at databaseadvisors.com Subject: Re: [Dba-office] Network not sending emails out of network And why the change came..... http://customer.comcast.com/help-and-support/internet/email-port-25-no-longe r-supported/ On Wed, Jan 28, 2015 at 2:11 PM, Gary Kjos wrote: > I just remembered that we had a similar problem on my wife's computer > - Vista with Office 2007 I think. At some point Comcast changed the > port that was needed to send emails too. It was part of a security > change I think. At that point my wife could receive but not send > email. Outlook reported an error when it did the send receive > function. At first I assumed it was due to a problem on the server > side. After a while - several weeks - I dug into it further and > researched and made the change to her account settings in Outlook and > low and behold she was able to send mail again. > > Searching on Comcast email port settings turns up a lot of threads on the topic. > > http://customer.comcast.com/help-and-support/internet/email-client-pro > grams-with-xfinity-email/ > > We experienced this problem a couple years ago but perhaps they made > the changes at different times in different locations. > > GK > > > On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins wrote: >> Here's a curious problem from a reader -- I don't think this is an >> Outlook problem at all, but thought I'd ask around. Thanks for any >> potential insight! -- Susan H. >> >> Dear Susan, >> >> 2 computers: 1 Dell desktop running Vista HP & Office 2007 >> 1 Dell Laptop running Windows 7 & Office 2010 >> 1 ISP: Comcast Broadband >> >> Problem: I have used Outlook for many years, both at work & home & love it. >> Up until about 2 months ago, I have had no problems at all sending or >> receiving from either computer via our Comcast accounts, as well as GMail. >> For some reason, I discovered the hard way that, while I'm receiving >> about everything that is sent to me, I can no longer send to any >> email address other than within my own network. I cannot even send to >> my own GMail account. >> >> I've spent hours wt Comcast, bottom line: verified that I am able to >> send & receive WITHIN my own accounts, but nothing outside Comcast. >> I have followed a variety of directions, usually after searching >> boards for help, as to how to configure Outlook properly for my >> situation and each computer, again wt no improvement. >> >> I'm baffled. For everything to have worked fine for years, and then >> all of a sudden, to have lost 1 side of the equation--just doesn't >> add up! Any comments, questions or suggestions are readily welcomed! >> >> Thanks for whatever help you can provide! >> >> (by the way, the Cc address above is our primary Comcast account >> address) _______________________________________________ >> Dba-office mailing list >> Dba-office at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Gary Kjos > garykjos at gmail.com -- Gary Kjos garykjos at gmail.com _______________________________________________ Dba-office mailing list Dba-office at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-office From ssharkins at gmail.com Wed Jan 28 15:38:15 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Wed, 28 Jan 2015 16:38:15 -0500 Subject: [Dba-office] Network not sending emails out of network In-Reply-To: References: Message-ID: Thanks Gary -- I'll send him the link. He said he'd spent sometime with Comcast support, but can't hurt. Thank you! Susan H. On Wed, Jan 28, 2015 at 3:11 PM, Gary Kjos wrote: > I just remembered that we had a similar problem on my wife's computer > - Vista with Office 2007 I think. At some point Comcast changed the > port that was needed to send emails too. It was part of a security > change I think. At that point my wife could receive but not send > email. Outlook reported an error when it did the send receive > function. At first I assumed it was due to a problem on the server > side. After a while - several weeks - I dug into it further and > researched and made the change to her account settings in Outlook and > low and behold she was able to send mail again. > > Searching on Comcast email port settings turns up a lot of threads on the > topic. > > > http://customer.comcast.com/help-and-support/internet/email-client-programs-with-xfinity-email/ > > We experienced this problem a couple years ago but perhaps they made > the changes at different times in different locations. > > GK > > > On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins > wrote: > > Here's a curious problem from a reader -- I don't think this is an > Outlook > > problem at all, but thought I'd ask around. Thanks for any potential > > insight! -- Susan H. > > > > Dear Susan, > > > > 2 computers: 1 Dell desktop running Vista HP & Office 2007 > > 1 Dell Laptop running Windows 7 & Office 2010 > > 1 ISP: Comcast Broadband > > > > Problem: I have used Outlook for many years, both at work & home & love > it. > > Up until about 2 months ago, I have had no problems at all sending or > > receiving from either computer via our Comcast accounts, as well as > GMail. > > For some reason, I discovered the hard way that, while I'm receiving > about > > everything that is sent to me, I can no longer send to any email address > > other than within my own network. I cannot even send to my own GMail > > account. > > > > I've spent hours wt Comcast, bottom line: verified that I am able to > send & > > receive WITHIN my own accounts, but nothing outside Comcast. > > I have followed a variety of directions, usually after searching boards > for > > help, as to how to configure Outlook properly for my situation and each > > computer, again wt no improvement. > > > > I'm baffled. For everything to have worked fine for years, and then all > of > > a sudden, to have lost 1 side of the equation--just doesn't add up! Any > > comments, questions or suggestions are readily welcomed! > > > > Thanks for whatever help you can provide! > > > > (by the way, the Cc address above is our primary Comcast account address) > > _______________________________________________ > > Dba-office mailing list > > Dba-office at databaseadvisors.com > > http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Gary Kjos > garykjos at gmail.com > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > From jbartow at winhaven.net Fri Jan 30 11:34:33 2015 From: jbartow at winhaven.net (John R Bartow) Date: Fri, 30 Jan 2015 11:34:33 -0600 Subject: [Dba-office] Word style checker Message-ID: <00cd01d03cb3$02d15470$0873fd50$@winhaven.net> Hi All, I thought that at one time Word had a style checker included which would check grammar based on whether a document was technical, general, medical, etc. and give suggestions on how to better address the intended audience. Is this correct or was I thinking of some add-in from days gone by? John B From tinanfields at torchlake.com Fri Jan 30 13:12:22 2015 From: tinanfields at torchlake.com (Tina Norris Fields) Date: Fri, 30 Jan 2015 14:12:22 -0500 Subject: [Dba-office] Word style checker In-Reply-To: <00cd01d03cb3$02d15470$0873fd50$@winhaven.net> References: <00cd01d03cb3$02d15470$0873fd50$@winhaven.net> Message-ID: <54CBD796.9020406@torchlake.com> Hi John, For Word 2013, File > Options > Proofing > Writing Style > Settings. It's quite a different presentation from the style checker we saw years ago, but, it may still be useful. TNF Tina Norris Fields tinanfields-at-torchlake-dot-com 231-322-2787 On 1/30/2015 12:34 PM, John R Bartow wrote: > Hi All, > > I thought that at one time Word had a style checker included which would > check grammar based on whether a document was technical, general, medical, > etc. and give suggestions on how to better address the intended audience. Is > this correct or was I thinking of some add-in from days gone by? > > John B > > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > From jbartow at winhaven.net Fri Jan 30 14:43:15 2015 From: jbartow at winhaven.net (John R Bartow) Date: Fri, 30 Jan 2015 14:43:15 -0600 Subject: [Dba-office] Word style checker In-Reply-To: <54CBD796.9020406@torchlake.com> References: <00cd01d03cb3$02d15470$0873fd50$@winhaven.net> <54CBD796.9020406@torchlake.com> Message-ID: <011101d03ccd$5fa908e0$1efb1aa0$@winhaven.net> Hi Tina, I actually was looking there and went back after reading your post. There is no 'style' of writing as I remembered it, just things to check. So if I write a technical document and want to relay it to my customers in a more colloquial manner, there is nothing I can see that will flag something as overly technical. Or am I missing something? -----Original Message----- From: dba-office-bounces at databaseadvisors.com [mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of Tina Norris Fields Sent: Friday, January 30, 2015 1:12 PM To: dba-office at databaseadvisors.com Subject: Re: [Dba-office] Word style checker Hi John, For Word 2013, File > Options > Proofing > Writing Style > Settings. It's quite a different presentation from the style checker we saw years ago, but, it may still be useful. TNF Tina Norris Fields tinanfields-at-torchlake-dot-com 231-322-2787 On 1/30/2015 12:34 PM, John R Bartow wrote: > Hi All, > > I thought that at one time Word had a style checker included which > would check grammar based on whether a document was technical, > general, medical, etc. and give suggestions on how to better address > the intended audience. Is this correct or was I thinking of some add-in from days gone by? > > John B > > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office > _______________________________________________ Dba-office mailing list Dba-office at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-office From ssharkins at gmail.com Fri Jan 30 14:55:05 2015 From: ssharkins at gmail.com (Susan Harkins) Date: Fri, 30 Jan 2015 15:55:05 -0500 Subject: [Dba-office] Word style checker In-Reply-To: <00cd01d03cb3$02d15470$0873fd50$@winhaven.net> References: <00cd01d03cb3$02d15470$0873fd50$@winhaven.net> Message-ID: On the file tab (or Office button) choose Options. In the left pane, choose Proofing. In the When Correcting Spelling and Grammar section, choose Grammar & Style from the Writing Style dropdown and then click the Settings button to customize. Susan H. On Fri, Jan 30, 2015 at 12:34 PM, John R Bartow wrote: > Hi All, > > I thought that at one time Word had a style checker included which would > check grammar based on whether a document was technical, general, medical, > etc. and give suggestions on how to better address the intended audience. > Is > this correct or was I thinking of some add-in from days gone by? > > John B > > _______________________________________________ > Dba-office mailing list > Dba-office at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-office >