John R Bartow
jbartow at winhaven.net
Wed Jan 28 15:25:30 CST 2015
Yes, good point Gary, a number of the big communication companies did something similar. (That's made a huge dent in spam - not.) But if they were on with tech support I would assume (probably incorrectly, now that I think about it ;-) that the companies own tech support would know what those settings should be. -----Original Message----- From: dba-office-bounces at databaseadvisors.com [mailto:dba-office-bounces at databaseadvisors.com] On Behalf Of Gary Kjos Sent: Wednesday, January 28, 2015 2:19 PM To: dba-office at databaseadvisors.com Subject: Re: [Dba-office] Network not sending emails out of network And why the change came..... http://customer.comcast.com/help-and-support/internet/email-port-25-no-longe r-supported/ On Wed, Jan 28, 2015 at 2:11 PM, Gary Kjos <garykjos at gmail.com> wrote: > I just remembered that we had a similar problem on my wife's computer > - Vista with Office 2007 I think. At some point Comcast changed the > port that was needed to send emails too. It was part of a security > change I think. At that point my wife could receive but not send > email. Outlook reported an error when it did the send receive > function. At first I assumed it was due to a problem on the server > side. After a while - several weeks - I dug into it further and > researched and made the change to her account settings in Outlook and > low and behold she was able to send mail again. > > Searching on Comcast email port settings turns up a lot of threads on the topic. > > http://customer.comcast.com/help-and-support/internet/email-client-pro > grams-with-xfinity-email/ > > We experienced this problem a couple years ago but perhaps they made > the changes at different times in different locations. > > GK > > > On Wed, Jan 28, 2015 at 9:10 AM, Susan Harkins <ssharkins at gmail.com> wrote: >> Here's a curious problem from a reader -- I don't think this is an >> Outlook problem at all, but thought I'd ask around. Thanks for any >> potential insight! -- Susan H. >> >> Dear Susan, >> >> 2 computers: 1 Dell desktop running Vista HP & Office 2007 >> 1 Dell Laptop running Windows 7 & Office 2010 >> 1 ISP: Comcast Broadband >> >> Problem: I have used Outlook for many years, both at work & home & love it. >> Up until about 2 months ago, I have had no problems at all sending or >> receiving from either computer via our Comcast accounts, as well as GMail. >> For some reason, I discovered the hard way that, while I'm receiving >> about everything that is sent to me, I can no longer send to any >> email address other than within my own network. I cannot even send to >> my own GMail account. >> >> I've spent hours wt Comcast, bottom line: verified that I am able to >> send & receive WITHIN my own accounts, but nothing outside Comcast. >> I have followed a variety of directions, usually after searching >> boards for help, as to how to configure Outlook properly for my >> situation and each computer, again wt no improvement. >> >> I'm baffled. For everything to have worked fine for years, and then >> all of a sudden, to have lost 1 side of the equation--just doesn't >> add up! Any comments, questions or suggestions are readily welcomed! >> >> Thanks for whatever help you can provide! >> >> (by the way, the Cc address above is our primary Comcast account >> address) _______________________________________________ >> Dba-office mailing list >> Dba-office at databaseadvisors.com >> http://databaseadvisors.com/mailman/listinfo/dba-office > > > > -- > Gary Kjos > garykjos at gmail.com -- Gary Kjos garykjos at gmail.com _______________________________________________ Dba-office mailing list Dba-office at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-office