[dba-SQLServer] How to troubleshoot a blue screen

Francisco Tapia fhtapia at gmail.com
Tue Jun 19 08:17:40 CDT 2012

if you have some time, you can test the RAM easily by just downloading the
memtest application to a cd rom boot to it let it run for a few hours, if
it's ram related it'll show up in the monitor.


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On Sat, Jun 16, 2012 at 7:53 AM, jwcolby <jwcolby at colbyconsulting.com>wrote:

> My SQL Server blue screens about once a month or so.  It does not appear
> to be heat related, or at least CPU heat related as I have top flight HSFs
> which hold the temps below 35 C.  The temps in the case stay around that
> temperature or below.  The blue screens appear to be SQL Server related, as
> they seem to be triggered by my doing something in SSMS.  This last time I
> started an update query and it immediately blue screened, by which I mean I
> clicked start (the query) and the blue screen occurred.
> This is an AMD dual cpu server, both CPUs populated.  32 gigs ECC RAM on
> each side.  Being a server there is no overclocking.  There is a lot going
> on hardware wise however.  I use an Areca 16 port RAID controller, RAID 6
> arrays built from 1 tb WD black drives.  I am using SSDs to create a Raid1
> array hosting several of my Read Mostly databases.  The specific update
> that caused the blue screen was not on SSD however, it was on the Areca
> rotating media raid 6.
> I am at a loss on how to troubleshoot.  It "feels" like it must be a
> memory problem, and yet the memory is ECC.  Perhaps I have a bad DIMM which
> just flakes out.
> --
> John W. Colby
> Colby Consulting
> Reality is what refuses to go away
> when you do not believe in it
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