[dba-Tech] Contact Management

Drew Wutka dbatech at wolfwares.com
Mon Aug 4 13:40:02 CDT 2003


MessageYa, goldmine is 'powerful', the problem is, every business is a little different, thus everyone wants something tailored specifically to their needs.  Goldmine can handle a lot of situations, but to do so, it almost becomes overly complex.

Drew
  ----- Original Message ----- 
  From: Jon Tydda 
  To: 'Discussion of Hardware and Software issues' 
  Sent: Monday, August 04, 2003 2:36 AM
  Subject: RE: [dba-Tech] Contact Management


  Andy

  We use Goldmine here... I say use... it's on, but no-one seems to have much interest in it. Our MD was quite vociferous in getting the one package standardised accross the group, but the sales & marketing people have refused to use it, so no-one else bothers now. It's not a bad system, it seems quite powerful, but then we don't have 70,000 customers. We've found that a shared address book in exchange/outlook serves our purpose.


  Jon
  -----Original Message-----
  From: Andy Lacey [mailto:andy at minstersystems.co.uk]
  Sent: 02 August 2003 17:54
  To: 'Discussion of Hardware and Software issues'
  Subject: [dba-Tech] Contact Management


  Hi all
  Does anyone use, or have experience of, a contact management package? Any recommendations? I've a (potential) client who uses ACT! but, with around 70,000 customers, finds it very slow. Looking to change. Any one know Goldmine or MS's CRM? Or know another good one?

  Andy Lacey
  http://www.minstersystems.co.uk 




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