[dba-Tech] Re: [AccessD] System Settings Etc

The thing is I'm having big plans for next year.
I wanna spend some time in writing a tool to perform a better job and to
bind my customers to me.

As you know or may not kown, I'm mainly specialized in IT services
(network management, tailor made apps (access), security) day-by-day IT
stuff for SME's up to 50 users.
Well thats mainly between 0 and 25 users. Mainly in companies where no
IT staff is present or just a guy take does it half-time.

I deliberate want a small quantity of clients to provide deep services.
I prefer 100 faithfull clients than 500 more-or-less clients.

So I believe I can improves the updatime of ther computerparc by dooing
more pre-active jobs instead of post-active.
I want to have a database at my premisses of all computers, servers,
printers etc of al my customers. Every problem is logged in my database
linked with the appropriate device.
This database can be consulted by me and the customer over the internet.
Problems can be reported this way to. A mini KB is present to solved
re-occuring issues and specifi stuff for a customer.

This way I have more arguments if they need to move over to a new OS,
computer printer etc. Further more I do no business in supplies. I Loose
some money on that. So If a user could login, he can click on his own
printer and order directly some supplies for it.
My supplier (Techdata) has an XML system which I can use to check stock
and order directly and let it deliver directly at the customer site
(without any intervention of my side).

To commercialy startup this application, I need to do a large scale deep
inveterisation of all equipment (software) at all client premisses. I
have remote access to all of them.
So if I could automise the inventarisation from here saying that the
client  only needs to login once to start on every computer I can pick
up those files to start my database.
If this can be automised (scheduled every two weeks or so), I would spot
when users installed forbiddden software, etc.
I would have an exact idea of how many licenses of office are running
and urge my client to buy adequate licenses.
Or if a user changes his hardware (theft).
Etc, etc, etc, etc, etc, etc, etc, etc.

So the inventorisation of a pc should be automatic and without the user
can disable or ignore it.

Thats why...








 

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Gustav Brock
Sent: Wednesday, December 17, 2003 3:39 PM
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] Re: [AccessD] System Settings Etc

Hi Erwin

> I just installed aida, looks very good.

> I wonder if you could tell me if this can be put into a server logon 
> script that would inventorise the networked pc's each x weeks (or
> whatever) to put it's file somewhere on the server of my client, so I 
> could collect it on a regulary base (with FTP or so) and keep a 
> general database over here of all my clients networks?

No, but why not put the result into a database file? I just wonder how
to do it though; if I create an mdb with A2000, and the test button from
AIDA reports OK it should deliver a report in that file. But after a
while it times out with an error that the database report could not be
created. So what to do?

/gustav

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