[dba-Tech] Windows ME Malware problem

Jon,

>> Might be an idea to buy a new hard drive, "recover" the OS to that, then see if you can access the other hard disk... <<

Decent idea, and not too expensive...though this guy is a financial planner and lives in a very nice part of town. Not that I have class envy or anything like that...

Thanks for your help, Jon.

Regards,

Steve Erbach
Scientific Marketing
Neenah, WI

"I will stand up and struggle, as others have, to try to get that right balance between violence, and sex, and things." - John Kerry
( http://www.abcnews.go.com/sections/WNT/US/kerry_interview_040722-3.html )


> ------------Original Message------------
> From: Jon Tydda <jon at tydda.plus.com>
> To: "Discussion of Hardware and Software issues" <dba-tech at databaseadvisors.com>
> Date: Tue, Jul-27-2004 12:23 PM
> Subject: Re: [dba-Tech] Windows ME Malware problem
> 
> ME is essentially the next version of 98, and as such, he should be 
> able to
> reinstall windows over the top to "fix" the bad things, without 
> affecting
> his installed programs and data. There should be a safe mode (if you 
> press
> F8 during bootup), just like in 95, 98 and 98se, but if Explorer.exe is
> quarantined, this might not work either. Thinking about it, even if you 
> do a
> reinstall it might not work, because McAfee could still theoretically 
> block
> access to explorer.exe. Might be an idea to buy a new hard drive, 
> "recover"
> the OS to that, then see if you can access the other hard disk...
> 
> 
> Jon
> ----- Original Message ----- 
> From: "Steven W. Erbach" <serbach at new.rr.com>
> To: "Discussion of Hardware and Software issues"
> <dba-tech at databaseadvisors.com>
> Sent: Tuesday, July 27, 2004 4:31 PM
> Subject: [dba-Tech] Windows ME Malware problem
> 
> 
> Dear Group,
> 
> I helped a fellow with a Windows ME system analyze his virus 
> difficulties.
> He has hundreds of infected files, including some essential Windows 
> files
> (e.g., Explorer.exe). Since he has a dial-up connection we didn't 
> download
> an anti-virus program since I was being paid for my time. He purchased
> McAfee and went ahead and scanned his system, finding this long list of
> problems. He told McAfee to go ahead and fix all the problems. Well, 
> now his
> PC won't start because Explorer.exe has been quarantined. At least 
> that's
> what he told me. I should have told him not to run McAfee until he had 
> me on
> the horn.
> 
> I want to try to help this guy get his PC started again. He, of course, 
> has
> no Windows ME disk, as such, but he does have a Restoration CD.
> 
> Is there a Safe Mode option in ME to allow system files to be restored
> without having to re-install Windows? Not that re-installing Windows 
> would
> be such a bad thing. But he's concerned about his programs and data.
> Re-installing Windows shouldn't hurt his existing programs, but I'd 
> like to
> be able to tell him what to do with some confidence that what I tell 
> him
> won't screw things up.
> 
> Any ideas?
> 
> Sincerely,
> 
> Steve Erbach
> Scientific Marketing
> Neenah, WI
> 920-969-0504
> 
> 
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