[dba-Tech] A DELL TECH Support Story

Martin Reid mwp.reid at qub.ac.uk
Wed Jul 28 15:56:36 CDT 2004


A dell story

Order a new DELL XPS on Friday, arrived TODAY. Wonderful says I, what
service.

XP Home installed.

Ran an upgrade to XP PRO and got a core dump.

Rang Dell tech support

You cant do that says some guy, you need to buy a proper OEM XP Pro CD from
Dell for £181 UK

Crap!

I fixed the problem myself and upgraded. No USB Support following the
upgrade.

Rang Dell tech support

You cant do that says some guy, you need to buy a proper OEM XP Pro CD from
Dell for £181 UK

Crap

Google on USB Not Working - first site up

http://www.dylangreene.com/blog.asp?blogID=292

USB fixed, XP Pro up and running, all the preinstalled Dell software
working, system flying along

Dell tech support Zero - Google 100% above web site wonderful!

Martin




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