[dba-Tech] HP 3820

John Bartow john at winhaven.net
Mon Mar 29 16:03:12 CST 2004


I sold a slew of HP 820c printers to clients. I haven't had a single issue.
They were great! I have clients with HP LaserJet IIIs, 4s and 5s and one
with a II -still humming along.

I have one client who thinks he know what he's doing so he never "asks" my
advice on what he should get he just calls and tells what a great piece of
equipment he just got and for such a great price!

Latest was a Brother 1850? Laser printer. Within a year he had problems and
kept getting his white shirt full of toner. Support was awful too. He is a
good source for referrals so all I can do is keep quite. However, every now
and then I ask him how his HP LaserJet 5 was working :o)

John

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Juan Zavala
Sent: Monday, March 29, 2004 3:39 PM
To: 'Discussion of Hardware and Software issues'
Subject: RE: [dba-Tech] HP 3820


John,

We see all types of printers so I can not give you a list of "Most Wanted"
:). The best "work horse" printers are the older ones from HP and if you can
buy an used one it will last a long time. The ones I like are HP LaserJet 4,
4+, 5 or the 5P or 6P. These printers just keep going and going! Inkjets-
The best ones are the older 855, 870, 890 Series from HP and even the 820
(Windows Only) is good. I always see printers when they are broken so I do
not have a recommendation for newer inkjets from HP. On the newer laser
printers I would recommend the 1300. I have not had a chance to test the
1010, 1012 or 1015 Series but they are USB only (Not 1015).


Juan
Printer Repair Depot

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of John Bartow
Sent: Monday, March 29, 2004 1:25 PM
To: Discussion of Hardware and Software issues
Subject: RE: [dba-Tech] HP 3820

Hi Juan,

I know there are a couple of less expensive HP models that are problematic
but any of the more expensive models (doesn't have to be just HP) a problem
in your experience? Do you have a list of the printers you see most in the
shop?

John

-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com]On Behalf Of Juan Zavala
Sent: Monday, March 29, 2004 3:13 PM
To: 'Discussion of Hardware and Software issues'
Subject: RE: [dba-Tech] HP 3820


Rocky

I work on printers all day long and I have seen so many 3820s in the shop
with the same issue. The assembly where the carts go breaks, there is a
small plastic piece that breaks off and the printer is toast! Not worth
fixing. Hope this helps.


Juan
Printer Repair Depot


-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Jon Tydda
Sent: Monday, March 29, 2004 12:12 AM
To: 'Discussion of Hardware and Software issues'
Subject: RE: [dba-Tech] HP 3820

Maybe it needs new print heads? Has it got a diagnostics page in the tools
anywhere? Have a look in there, it should tell you.


Jon

-----Original Message-----
From: Rocky Smolin - Beach Access Software [mailto:bchacc at san.rr.com]
Sent: 29 March 2004 06:12
To: dba-tech
Subject: [dba-Tech] HP 3820


Here's a question that's pretty far off the beaten path even for this list.

I have two HP3820 printers.  One works, one doesn't.  The one that doesn't
has a blinking light which indicates that a new ink cartridge is required.
So I took the cartridges out of the one that works and put them into the one
that doesn't, but the light still blinks.  I believe that it is not 'seeing'
one (or more) of the cartridges.

The printer is too cheap to repair.  But I hate to just toss it.  It IS an
elegant piece of hardware.  (The rant against our disposable society I will
withhold, here.)   Maybe someone knows (or can speculate) on which component
might be at fault.  Maybe some ink got on a sensor?  Who knows? (That's why
I'm writing, of course.  To find out who knows.)

Best to all,

Rocky Smolin
Beach Access Software
http://www.e-z-mrp.com




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