[dba-Tech] Laptop and Norton

Steve,

Back in the 80s I fixed stuff - back then down to the chip level with
schematics, o'scopes and soldering irons.  It was interesting but not a
particularly high paying job.  Today it is more "swap boards" and VERY low
paying.  Troubleshooting software problems is much more complex though just
because of the shear complexity of the various pieces and their
interactions.  Trying to do that as a business is tough.  If people pay $500
for a machine, they cannot understand how you can charge them $60 / hour for
5 hours to run down some devilish problem. 

And that is why I became a programmer.  Not enough of them, more demand than
supply, and yet still that fascinating "solving a puzzle" environment.

John W. Colby
Colby Consulting
www.ColbyConsulting.com 
-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Steve Erbach
Sent: Saturday, July 07, 2007 8:38 AM
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] Laptop and Norton

John,

Hero, schmero, I've had the laptop now for 9 days!  Sheesh!  What kind of
"expert" takes 9 days to fix something...and I still didn't get that DVD to
work.

Ah, me.  I can certainly urge my friend's daughter to retain all CDs that
come with the laptop in any future laptop acquisitions.

And maybe I'll quietly withdraw from the field of "fixing" PCs that have
software problems.  My god!  It's too much.

Steve Erbach

On 7/6/07, jwcolby <jwcolby at colbyconsulting.com> wrote:
> Congrats.  It makes you look like a hero too!  ;-)
>
>
> John W. Colby
> Colby Consulting
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