[dba-Tech] Remote Assistance

Tesiny, Ed EdTesiny at oasas.state.ny.us
Mon Jul 23 08:51:28 CDT 2007


Rocky,
Another way to give him a demo would be to use Captivate, you do the
demo and it gets recorded, audio too.  I believe you can get a 30 day
demo for free, easy to use too.
http://www.adobe.com/downloads/

Ed Tesiny
EdTesiny at oasas.state.ny.us
 

> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com 
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of 
> Rocky Smolin at Beach Access Software
> Sent: Sunday, July 22, 2007 11:01 PM
> To: dba-tech at databaseadvisors.com
> Subject: [dba-Tech] Remote Assistance
> 
>  
> 
> I have a prospect in Ecuador that would like an on-line demo. 
>  I suggested
> Remote Assistance since we've both got it.  I just tested it 
> on two of my
> boxes here and it seems pretty easy. 
> 
> He' saying that I should issue the invitation to him.  When I made the
> connection it was view only.  What I'm wondering is if 
> there's a way for him
> to see anything in my machine other than what's on my screen.
> 
> MTIA
> 
> Rocky
> 
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