[dba-Tech] Outlook - two personal folder icons

Stuart,

When you say "two entries in my profile" what does that mean?  What / where
is the profile and how do I edit it?

John W. Colby
Colby Consulting
www.ColbyConsulting.com 
-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Stuart McLachlan
Sent: Tuesday, May 15, 2007 6:04 PM
To: Discussion of Hardware and Software issues
Subject: Re: [dba-Tech] Outlook - two personal folder icons

Sounds to me more like he has two entries in his profile pointing to the 
same .pst.   I'd try just removing the second one from the profile before I 
went poking around in directories and the registry.


On 15 May 2007 at 10:12, John Bartow wrote:

> Hi John,
> In Windows Explorer:
> Back up the PST file where the emails are located. The PST files are 
> stored in C:\Documents and Settings\<user>\Local Settings\Application 
> Data\Microsoft\Outlook folder by default (I generally move them to My 
> Documents\Outlook but that is another story). These are hidden 
> folders/files, so you have to unhide hidden files.
> 
> Then delete one of the offending duplicate personal folders.
> 
> In Outlook
> 1) Right click on the folder and select "Close".
> 
> 2) Close Outlook, then right click Outlook Icon on the desktop. Select 
> Properties, select Data Files. Remove the links to the backup .pst file.
> 
> 3) Under the folder named HKEY_CURRENT_USER\Software\Microsoft\Windows
> Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings you 
> will have a series of folders with long hexadecimal numbers. Two of 
> the folder will point to your *.pst file. You will next to export one 
> of them (Registry
> | Export registry) and then delete the exported hexadecimal folder. 
> | Start
> Outlook, if it is not working correctly. Close outlook and import the 
> registry file you just exported. Export the other hexadecimal folder 
> and delete it. Start Outlook again. (sound a little like a guessing 
> game?)
> 
> 
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of jwcolby
> 
> I have two personal folder trees in Outlook.  They appear to contain 
> identical information / subfolders / stored messages / address books etc.
> They appear to be identical.  Is there any way to get rid of the second
one?
> 
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--
Stuart


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