[dba-Tech] OT: Dell is cr.p

Hi all

Dell is the single brand we experience most trouble with at clients. Delivery schedules are never held and tech support is .. eh .. challenged.

Latest a laptop with a high-end graphics adapter broke down. My colleague instantly located the graphics adapter as the error source. But standard response from Dell is always: Reinstall. So the poor fellow did and this failed of course as soon as the graphics driver was installed. He has now been waiting four weeks for Dell to come and pick up the machine for repair.

Recently, Dell introduced two laptops with an "innovative" keyboard. Some stupido had the idea that the left Shift key needed to be made wider. To accomplish this, the bottom row of keys have been "shifted keywise right by one" so now the z key is positioned at the x key position! Now what kind of morons - there must be more than one - raise, create and approve such a design? It could have been a nice April Fool story but this a Dell story.

/gustav