[dba-Tech] Update Won't Install

John Bartow john at winhaven.net
Wed Jan 21 10:09:49 CST 2009


Hi Rocky,
This is one of those updates with problems. For Windows it is usually a good
idea to turn your security program's active protection off.

Try this when you have 10 minutes:
Immediately after rebooting, download MSXML 4.0 SP2 KB927978 from: 
http://www.microsoft.com/downloads/details.aspx?FamilyId=24B7D141-6CDF-4FC4-
A91B-6F18FE6921D4
Save it to your desktop. Do not RUN it.

Open Control Panel and Add/Remove Programs. (The Show updates box at the top
next to Currently installed programs and updates must be checked to see the
installed Windows Updates)

Uninstall KB927978 from Add/Remove Programs. It will be listed as MSXML 4.0
SP2 (KB927978) Reboot 

Now uninstall KB925672 from Add/Remove Programs. It will be listed under
Windows XP - Software Updates at the bottom Reboot

NOTE:
If either KB927978 or KB925672 are not listed in Add/Remove Programs (and
Show updates is checked), then please show hidden files, folders, and system
files. Using either Windows Explorer or My Computer, navigate to the WINDOWS
directory (folder). Check to see if either $NtUninstallKB927978$ and/or
$NtUninstallKB925672$ are present. Open the folders and then open the
spuninst folder and run spuninst.exe for each of the installed updates,
rebooting between each uninstall.

Now double click on the file msxml4-KB927978-enu.exe (which you saved to
your desktop earlier )to install it.
Reboot

KB927978 generates randomly named folders (a combination of alphanumeric
characters) on the root drive (usually C:\) during each attempt at
installing it. The folders contain the installation log file. You may have a
few by now :o) You may deleted them.

HTH
John B.
-----Original Message-----
From: dba-tech-bounces at databaseadvisors.com
[mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin at
Beach Access Software
Sent: Wednesday, January 21, 2009 9:24 AM
To: List; 'Off Topic'
Subject: [dba-Tech] Update Won't Install

Every day I get a message about an update ready to install: Security Update
for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) so I go
through the install process but it never installs even though it says done!

Any ideas anybody?

 	
	
 

Rocky Smolin

Beach Access Software

858-259-4334

www.e-z-mrp.com <http://www.e-z-mrp.com/> 

www.bchacc.com <http://www.bchacc.com/> 

 

 


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