[dba-Tech] Outlook PST troubles

Susan Harkins ssharkins at gmail.com
Wed May 20 14:57:16 CDT 2009


I hate to say it -- but good luck with that. :(

  <http://support.microsoft.com/kb/289987/ >
<http://www.microsoft.com/learning/books/troubleshooting/solutions/292.asp>

http://support.microsoft.com/kb/296088

I've yet to have anything work. The key is to keep the pst file small and to 
back it up regularly.

http://blogs.techrepublic.com.com/10things/?p=471

Susan H.



> Dear Group,
>
> My wife, Janet, has been having trouble at work with a large Outlook
> PST file...about 500 MB in size.  They don't use Microsoft Exchange on
> their server (they've got Microsoft Small Business Server 2008 on an
> HP server); they use one PC with Outlook to gather their messages.  Up
> until a few days ago, they'd left copies of all messages on the
> server.  They stopped doing that and the server downloaded 14,000 or
> so messages to Outlook...so the PST plumped up quickly.  I think they
> did that on Thursday or Friday last week.
>
> Yesterday Outlook froze when they went to check email.  Janet
> downloaded and paid for a PST repair tool.  When it started the repair
> process the PC froze (WIndows XP).  I came there today to try and
> help.  We copied the PST file...during the copy process the PC froze.
> Janet had shut off the power about 10 times trying to deal with this.
>
> We ran the Microsoft ScanPst.exe program on the copy of the PST and it
> successfully scanned through and repaired what it could.  We were able
> to open Outlook using that repaired PST and the new email came in just
> fine.  However, no history, no sent mail.  So there are still
> problems.
>
> We then tried to run the ScanPst.exe program on the original PST file
> and the computer locked up.
>
> I've just never heard of XP locking up so regularly because of a
> corrupt file.  Any idea what's happening here?
>
> Thanks,
>
> Steve Erbach
> Neenah, WI
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