Helmut Kotsch
hkotsch at arcor.de
Thu May 28 11:55:24 CDT 2009
Teamviewer is also available in "DANSK". For my business I use UltraVNC. As you know I have only one customer site to support so the setup with firewalls was an one time effort. I have a 24/7 connection using Netways from AVM wich provides a secure VPN. Helmut -----Ursprungliche Nachricht----- Von: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com]Im Auftrag von Gustav Brock Gesendet: Donnerstag, 28. Mai 2009 17:54 An: dba-tech at databaseadvisors.com Betreff: Re: [dba-Tech] Free alternative for LogMeIn Rescue? Hi Helmuth Thanks, I'll have a look. Should mention that the "Remote Support" of Windows XP and Vista seems to work but is rather slow and does require more user intervention. But the price is right. /gustav >>> hkotsch at arcor.de 28-05-2009 17:49 >>> For occasional and ad hoc use I use http://www.teamviewer.com/index.aspx Very reliable, easy to use, no firewall problems and free for personal use. Well, the user has to download the client and give you the user-ID and password. Helmut -----Ursprungliche Nachricht----- Von: dba-tech-bounces at databaseadvisors.com [mailto:dba-tech-bounces at databaseadvisors.com]Im Auftrag von Gustav Brock Gesendet: Donnerstag, 28. Mai 2009 13:59 An: dba-tech at databaseadvisors.com Betreff: [dba-Tech] Free alternative for LogMeIn Rescue? Hi all This product for remote support (the user calls the support) is somewhat expensive for ad hoc use: https://secure.logmeinrescue.com/HelpDesk/Home.aspx?home=2&lang=en Any proven alternatives? Must be able to get through firewalls. /gustav _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com