[dba-Tech] Svchost.exe error

Hi Susan,

Yeah, the possibility that this particular Windows setup is trashed is 
very real - scary.

Thanks,
T

Susan Harkins wrote:
> Tina, I had a similar situation about 6 weeks ago. I ran Spybot in Safe mode 
> and it took care of it. Of couse, it was just a few weeks later when I had 
> the big crash and had to wipe the hd and start over. I couldn't even do 
> it -- could not recover Windows. The guy that did take care of it said 
> Windows was trashed, and we all know that's not so uncommon -- been running 
> that particular system for 10 years, so I guess it was inevitable.
>
> Susan H.
> ]> Hi John,
>   
>> It's Windows XP Pro - but I have installed Sysinternals procexp.exe, so
>> we can do the same procedure of checking each service to see who is
>> making the mischief.
>>
>> Thanks,
>> T
>>
>> John Bartow wrote:
>>     
>>> If this is Windows 7 he can open task manager and right click on the 
>>> svchost
>>> processes, one at a time, and then choose go to services. It will jump 
>>> over
>>> to the service associated witht hat particular svchost process (there 
>>> will
>>> be many). He can then write down each service and check through which one
>>> might be causing the problem. I would start with any third party apps and
>>> disable them using autoruns. If one of those isn't the culprit then I'd 
>>> move
>>> on through various windows services, disabling the ones that can be
>>> disabled, etc. Basically he's going to have to do some forensic work.
>>>
>>> -----Original Message-----
>>> From: dba-tech-bounces at databaseadvisors.com
>>> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina Norris
>>> Fields
>>> Sent: Wednesday, August 04, 2010 2:08 PM
>>> To: Discussion of Hardware and Software issues
>>> Subject: [dba-Tech] Svchost.exe error
>>>
>>> Hi All,
>>>
>>> I could use a little help figuring this one out.
>>>
>>> My son-in-law, Brad, has this problem:  during some operation, could be
>>> booting up, could be almost anything, he gets the warning "svchost.exe
>>> application error" usually with something like "instruction at referenced
>>> memory at "0x00000010" and "memory could not be read."  It seems to me I
>>> have recently seen this error with a corrupted or faulty update of some
>>> software - I think I had that happen with an HP companion process, 
>>> something
>>> like "image monitor" that bogged down my whole system, and in my case the
>>> problem was solved by a reinstall and a disabling of the culprit 
>>> application
>>> (it was hogging my CPU resources, and I really didn't need it).  Googling
>>> the svchost.exe error postings, I find that it is likely caused by some
>>> corrupted dll file that didn't get to finish whatever it was doing, and
>>> nothing else could function because of that bottleneck.  Several of the
>>> postings suggested that it might be a failed or incomplete or corrupted
>>> Windows update, and the solution could be as easy as doing a manual 
>>> Windows
>>> update and rebooting.
>>>
>>> When I tried to get to the Windows update site from his computer, I could
>>> not get there - IE consistently reported that it could not display the 
>>> page.
>>> This was true whether I used the Windows update command on the menu or I
>>> launched the browser and typed in the URL.  I tried Googling the Windows
>>> update and clicking the link from the Google search results, too. 
>>> Nothing
>>> worked.
>>>
>>> Because he is doing work, often using a VPN connection with his home 
>>> office,
>>> he has IT support available.  I told him that while I believe I can get 
>>> this
>>> figured out and fixed, it will probably be a lot faster to make use of 
>>> his
>>> IT guys.  Today, they have been working remotely on his computer - 
>>> they've
>>> uninstalled all his malware protection and reinstalled fresh copies, 
>>> they've
>>> updated his browser to IE8, they thought they had it fixed, and then it
>>> popped up again, while they were getting ready to sign off.
>>>
>>> Does anybody on this list know what I'm really dealing with here?  I 
>>> would
>>> love some guidance!
>>>       
>
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