[dba-Tech] RAID 5 repair

Jim,

Thank you for the warning.  I've had this customer for about two
decades.  I don't leave him hanging.

Steve Erbach
Neenah, WI

On Thu, Apr 28, 2011 at 9:53 AM, Jim Lawrence <accessd at shaw.ca> wrote:
> That all sounds like nickle and dime stuff. Be aware that even if you are
> doing a near freeby you are legally on the hook for anything that goes
> wrong.
>
> Jim
>
>
>
> -----Original Message-----
> From: dba-tech-bounces at databaseadvisors.com
> [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Steve Erbach
> Sent: Thursday, April 28, 2011 6:35 AM
> To: Discussion of Hardware and Software issues
> Subject: Re: [dba-Tech] RAID 5 repair
>
> Jim,
>
>>> Once you are ready to start just inform the owner of the requirements and
> the estimated costs and ask for the keys. He will either say just go ahead
> or say no. <<
>
> Heh!  I've been working with this guy since '91 or '92.  That's why I
> facetiously asked in my first message about slapping some sense into
> his head.  He waits on EVERYTHING.  In all the time I've known him he
> has NEVER considered buying even semi-adequate backup for his servers.
>  His "backup" consists of a weekly XCOPY of the contents of his
> network data drive to one of the workstations on the network.  That's
> it.
>
> So getting him to spend $30 or $40 to replace a RAID drive?  Hardly
> seems worth it, don't you think?  My God!  I had to virtually beg him
> to spend $21 on PC Tools Registry Mechanic (which I swear by) to help
> fix some registry issues on an infected workstation...and he only did
> it because I promised to reimburse him if it didn't fix the issue. (It
> didn't, by the way, so I reimbursed him.  Had to find something
> on-line, a REG file that re-established the EXE file association on an
> XP PC that had been attacked.)
>
> Anyway, I feel like buying the drives myself and hiding the charge in
> my next invoice just so he doesn't have to take the effort to buy the
> drives himself. I suggested that he purchase four right away and then
> swap them into the array one by one over successive weekends.  He
> knows all this...but he still dithers about spending maybe $120 for
> four drives.  Gad!
>
> Thank you, Jim.
>
> Steve Erbach