[dba-Tech] Trying to revive a computer

Tina Norris Fields tinanfields at torchlake.com
Sun Jan 16 13:55:51 CST 2011


Me again,
Did a little searching and found some information about using the 
Recovery Console.  Started a chkdsk without switches, which got stuck at 
about 50%.  Restarted the whole shebang, and this time when I got to the 
Recovery Console, the two installations of Windows were listed - they 
had not been listed in any of the previous visits to this console.
I logged in to the first Windows installation and am now running chkdsk 
/r - we'll see how that goes.  Still looking for any great ideas you 
guys have.
T

Tina Norris Fields wrote:
> Hi Guys,
>
> Maybe you can help me bring a computer back to life. It's a dual boot 
> setup – Win 2000 Pro and Win XP Home. It began its life as a Win 2000 
> Pro, and was updated with the second operating system added on a 
> couple of years later. The Win 2000 Pro was kept because of a game 
> that wouldn't play on Win XP.
>
> This computer belongs to our kids, Cheryl Lynn and Brad, and their 
> family. It's sitting here in my office until they finish putting 
> together their library and study area in their house. The girls often 
> use it to do homework and to visit online with their friends. Three 
> days ago, I saw it had the awful blue screen of almost death – the one 
> that says if this is the first time you've seen this screen, reboot, 
> otherwise go get professional help or call the undertaker because your 
> computer is dead – or something to that effect.
>
> I rebooted. It reached the point where Win XP should start and 
> stopped. It displayed this message:
>
> "Windows could not start because the following file is missing or 
> corrupt: system32\DRIVERS\pci.sys
> You can attempt to repair this file by starting Windows Setup using 
> the original Setup CD-ROM. Select 'r' at the first screen to start 
> repair."
>
> I thought I'd try the other operating system. When Win 2000 tried to 
> start, it displayed this message:
>
> "Windows could not start because the following file is missing or 
> corrupt:
> <Windows root>\system32\hal.dll
> Please re-install a copy of the above file."
>
> I had to find my way into the BIOS to switch the boot sequence – by 
> guess and by golly to find which function key it needed (I think it 
> ended up being F2, but I'm not sure), because it was A:, C:, D: - and 
> I needed D: to come before C: Got that done, and put in the Setup 
> CD-ROM and booted.
>
> Setup went through a process of loading lots of files, then came to 
> the first screen. I selected the 'r' choice. It brought me to what 
> looked like a DOS screen with the following message:
>
> "Microsoft Windows XP(TM) Recovery Console.
> The Recovery Console provides system repair and recovery functionality.
> Type EXIT to quit the Recovery Console and restart the computer.
> C:>" and a blinking cursor
>
> There were no other instructions on the screen and I am not familiar 
> with this Recovery Console. First, I thought that perhaps some 
> recovery and repair functions had happened in the background and it 
> was time to EXIT. So, I typed EXIT and pressed ENTER and the machine 
> began trying to restart – of course, I still had the CD in, so we went 
> back around. I removed the CD and rebooted, with precisely the same 
> results as before.
>
> I have run Spin-Rite on this computer at three different levels, 2, 4, 
> and 5. There is a consistent uncorrectable error reported in the same 
> section of the partition. In the technical report screen, it is at the 
> far right of the screen, and it says "01."
>
> When the computer goes through the boot sequence, the POST sound is 
> fine, but when the operating system selection is made, there is a sort 
> of "squishy" sound that reminds me of the noise made by that failing 
> hard drive I worked on last year – a sort of high-pitched little 
> squishy peep. I think maybe the drive has a really bad spot right 
> where some critical operating system files are.
>
> I don't know what commands to use in the Recovery Console. If I did, I 
> would certainly give that a GO. Does anybody on this list have any 
> good advice – in addition to getting a new hard drive, or new computer 
> altogether?
>
> I did try to let Windows install itself, but it came back with the 
> message that the partition was too full or sick or something and would 
> have to be formatted before installation could proceed. And, no, my 
> kids do not have their stuff backed up from this computer, so I did 
> not move ahead.
>
> Thanks for any ideas,
>
> T
>
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