Jim Lawrence
accessd at shaw.ca
Fri Mar 14 13:09:28 CDT 2014
Hi Bryan: Correct me if I am wrong but isn't the fourth ring (channel), on a Smartphone, earphone jack, used as an radio aerial...not something you would expect as a requirement on a laptop? Jim ----- Original Message ----- From: "Bryan Carbonnell" <carbonnb at gmail.com> To: "Discussion of Hardware and Software issues" <dba-tech at databaseadvisors.com> Sent: Friday, 14 March, 2014 10:20:05 AM Subject: Re: [dba-Tech] No Headphone Output If you have a smart phone, you may just have a set with 4-rings. But the 4th ring is usually for the microphone, and the jacks are designed to "ignore" the mic connection if it just a pair of headphones with no mic. B On Fri, Mar 14, 2014 at 1:06 PM, Tina Norris Fields <tinanfields at torchlake.com> wrote: > Hi again, > > Okay, I got an email message from the tech supervising my case, asking me to > test external speakers on the jack, and to send a picture of the headphone > plug I am using. So, I tried. No joy with the external speaker, either. > Both the external speaker and the headphone are using 3-ring stereo plugs. > The tech has come back to me, saying that I need a 4-ring plug for this > audio card. Hello, this is news. I called my friends at Radio Shack to see > if I could get a 4-ring plug - they answered that they didn't have anything > in the shop with 4-rings. The tech linked me to an article showing a > picture of the kind of plug she said I need. Interestingly enough, the > article is complaining that Windows 8.1 refused to recognize a 4-ring plug. > Oh dear, now things are not looking right to me. > > Well, we'll see how things work out. > > TNF > > > Tina Norris Fields > tinanfields-at-torchlake-dot-com > 231-322-2787 > > On 3/14/2014 9:47 AM, Tina Norris Fields wrote: >> >> Hi All, >> >> I'm working with the Dell tech people to try to solve the problem, and I'm >> exploring the online discussions on the same topic, but I also want to ask >> this gang for help. >> >> I have a new Dell Inspiron 15R, came with Windows 8 (64-bit) - since >> upgraded to Windows 8.1. >> >> When I plug in headphones, nothing changes - the speakers continue to >> sound and no sound comes through the headphones. The mixer does not show >> headphones, only speakers. The Sound properties dialog does not show >> headphones, only speakers. All sound tests show the speakers working well, >> and do not recognize headphones at all. >> >> After a long online chat with a Dell tech, the decision was to replace the >> motherboard. That was done Wednesday evening. Upon completion of the >> replacement, the initial problem remained exactly the same. >> >> I have done all the driver updating I could find, both through the My Dell >> Drivers support and from the manufacturer Realtek Semiconductor website. >> Results continue to be exactly the same. >> >> So far, the online suggestions all point to setting the headphones option >> in the Sound properties dialog to be the default. My problem is that there >> is NO headphones option in the Sound properties dialog box - none at all. I >> do have the "Show disabled devices" and "Show disconnected devices" check >> boxes ticked. I have uninstalled and reinstalled several times to no >> avail. The first time I uninstalled, when I rebooted the system it did >> claim that no sound device was installed. The last time I uninstalled, when >> I rebooted the system the existing device had already been installed. >> >> The sound card is called Realtek High Definition Audio. I'm thinking the >> sound card is defective, or, if it's truly a motherboard problem, then the >> replacement motherboard has the same defect as the original mortherboard. >> >> Any ideas about a solution? Thanks. >> >> TNF >> > > _______________________________________________ > dba-Tech mailing list > dba-Tech at databaseadvisors.com > http://databaseadvisors.com/mailman/listinfo/dba-tech > Website: http://www.databaseadvisors.com -- Bryan Carbonnell - carbonnb at gmail.com Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "What a great ride!" _______________________________________________ dba-Tech mailing list dba-Tech at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/dba-tech Website: http://www.databaseadvisors.com