[dba-Tech] W10 Upgrade Fails

Gary Kjos garykjos at gmail.com
Mon Jun 27 18:25:13 CDT 2016


Glad you got an answer.  Sad that the process wouldn't just tell you
what you needed to know.  I had a LOT of trouble getting Windows
updates to run on my newest box.  But it was one I built myself and it
originally had a WIn 8 Pro OS later upgraded to 8.1 and later to 10.
Then I installed a 10 Pro from scratch from a purchased copy of the OS
after it stopped booting at one point.. I5 Chip. SSD primary hard
drive with a secondary rotating drive for Music storage. It's the very
box I'm typing this mail on.  It ran into Windows update issues when
it was on 8 and later again on 8.1.  As far as I know it's been
working OK with that on 10. It's had spontaneous reboot issues it's
whole life.  It's the PC hooked up to my big screen TV with a second
10" LCD Monitor I mostly use.  It boots so fast that having it reboot
once in a while hasn't really been that big of a deal.  When it first
started happening I did look into it and it seemed as though it was
possibly a driver issue with the SSD controller verses the Video board
and so I haven't had the energy to push the fight and figure out the
correction........it will go for months with no reboots and then do it
3 times in a day. Oh well, I have to type in my Microsoft Password yet
again.......


On Mon, Jun 27, 2016 at 5:52 PM, Rocky Smolin <rockysmolin at bchacc.com> wrote:
> I spent two hours on the phone with Microsoft most of it with the tech
> running my box.  The problem is that the updates to W7 are not happening and
> it won't continue with the W10 upgrade until all the W7 updates are done.
> So....Wednesday morning a level 2 tech is calling and hopefully he can
> figure it out and get me up to W10.
>
> r
>
> -----Original Message-----
> From: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of
> Heenan, Lambert
> Sent: Monday, June 27, 2016 12:21 PM
> To: 'List'; 'Off Topic'
> Subject: Re: [dba-Tech] W10 Upgrade Fails
>
> Rocky,
>
> It is possible to download an ISO of the upgrade DVD. Perhaps if you do so
> and burn a DVD then try running setup.exe from the DVD it will work.
>
>
> http://www.windowscentral.com/official-windows-10-iso-files-now-available-do
> wnload
>
>
> Lambert
>
> -----Original Message-----
> From: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of
> Rocky Smolin
> Sent: Sunday, June 26, 2016 12:16 PM
> To: 'Off Topic'; List
> Subject: [dba-Tech] W10 Upgrade Fails
>
> Dear List(s):
>
>
>
> After months of nagging I finally decided to upgrade to W10.  I've done the
> download.  Windows Update says Your upgrade to Windows 10 is ready. You will
> need to restart your PC.etc.
>
>
>
> I do a restart, log in but the update doesn't start.  I think it may be
> because at the end of the restart I get a message that "Windows Explorer has
> stopped working". If searches for a fix, Windows Explorer restarts.  But no
> upgrade takes place.  I'm guessing that when Windows Explorer stops working
> that hoses the upgrade process.  But that's just a guess.
>
>
>
> Any ideas?
>
>
>
> MTIA
>
>
>
> Rocky
>
>
>
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-- 
Gary Kjos
garykjos at gmail.com


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