[dba-Tech] Widows 10 issues

Tina N Fields tinanfields at torchlake.com
Mon Mar 5 10:24:53 CST 2018


Lambert,

Oh, good point! We will do that. I was just thinking about my own 
licensing, and totally overlooked the licensing of the subject machine.

T

Tina Norris Fields
231-322-2787
tinanfields-at-torchlake-dot-com

On 3/5/2018 11:13 AM, Heenan, Lambert wrote:
> https://www.microsoft.com/en-gb/software-download/windows10
>
> The problem machine already has a license, so it will be able to make use of the MS ISO file.
>
> Lambert
>
> -----Original Message-----
> From: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] On Behalf Of Tina N Fields
> Sent: Monday, March 05, 2018 11:01 AM
> To: dba-tech at databaseadvisors.com
> Subject: Re: [dba-Tech] Widows 10 issues
>
> Helmut, this requires me to be licensed to install Windows 10. I am not so licensed.
>
> T
>
> Tina Norris Fields
> 231-322-2787
> tinanfields-at-torchlake-dot-com
>
> On 3/4/2018 4:17 PM, Helmut Kotsch wrote:
>> Tina,
>> You can get it from Microsoft.
>>
>> https://urldefense.proofpoint.com/v2/url?u=https-3A__www.microsoft.com
>> _en-2Dus_software-2Ddownload_windows10&d=DwIGaQ&c=kn4_INW_mBCDHV_xJEVJ
>> kg&r=NUDA7itlGG5eK_c8Qt26IpbEaYCCn4Oe9ai3MUHhjq8&m=irjXVOQSAM6VL-m2oXa
>> r2-E5WDNFPqzC2ovA83o_LgE&s=LA88HMPuJYaxbDJyWeuQLCBMXzzu2RV_HZDERYXxNdM
>> &e=
>>
>> H
>>
>> -----Ursprüngliche Nachricht-----
>> Von: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] Im
>> Auftrag von Tina N Fields
>> Gesendet: Sonntag, 4. März 2018 21:30
>> An: dba-tech at databaseadvisors.com
>> Betreff: Re: [dba-Tech] Widows 10 issues
>>
>> Helmut,
>>
>> Thank you. No, I did not run these commands.
>>
>> I do not think she has an ISO Image of the Win10 InstallDisk.
>>
>> Where can I get one?
>>
>> Thanks,
>> T
>>
>> Tina Norris Fields
>> 231-322-2787
>> tinanfields-at-torchlake-dot-com
>>
>> On 3/4/2018 3:07 PM, Helmut Kotsch wrote:
>>> Did you try to run these commands from the DOS window ?
>>>
>>> 1) SFC /scannow
>>>
>>> 2) Dism /Online /Cleanup-Image /RestoreHealth
>>> /source:wim:D:\sources\install.wim:1 /limitaccess
>>>
>>>       D: = Mounted ISO image of the Win10 InstallDisk
>>>
>>> Helmut
>>> -----Ursprüngliche Nachricht-----
>>> Von: dba-Tech [mailto:dba-tech-bounces at databaseadvisors.com] Im
>>> Auftrag von Tina N Fields
>>> Gesendet: Sonntag, 4. März 2018 20:53
>>> An: dba-tech at databaseadvisors.com
>>> Betreff: Re: [dba-Tech] Widows 10 issues
>>>
>>> Um, yeah - that's already been tried. No usable restore points
>>> reported in the list that are far enough back in time. And, what's with that, anyway?
>>>
>>> Her machine shows only three restore points - two on Feb 15, and one
>>> on Mar 2. Nothing earlier. Problem has been around for longer than that.
>>>
>>> So, more research - when trying to get the system to recognize the
>>> drivers (that are, in fact, in the computer). We get this message:
>>>
>>> Windows found drivers for your device but encountered an error while
>>> attempting to install them.
>>>
>>> This is followed by the notation USB input device and an image of
>>> what looks like a chip on its side.
>>>
>>> The next line is:
>>>
>>> The system cannot find the file specified.
>>>
>>> Right now, I'm baffled.
>>>
>>> T
>>>
>>> Tina Norris Fields
>>> 231-322-2787
>>> tinanfields-at-torchlake-dot-com
>>>
>>> On 3/4/2018 2:33 PM, Susan Harkins wrote:
>>>> Restore. If that doesn't fix everything, then you can research and
>>> troubleshoot.
>>>> Susan H.
>>>>
>>>>
>>>> Hi All,
>>>>
>>>> My friend, Jeanne, has a Windows 10 laptop computer.
>>>>
>>>> Suddenly, it started taking upwards of 20 minutes to boot up.
>>>> Suddenly, it
>>> no longer recognizes her Logitech V220 cordless optical mouse.
>>>> Suddenly, it no longer sees her external WesternDigital hard drive.
>>>>
>>>> I found the solution to the slow boot - it is the fast boot feature
>>>> that
>>> is the culprit. Disabled that feature and the foot time is back to normal.
>>>> Explored the mouse thing. In the Device Manager, the USB receiver
>>>> entries
>>> are all marked with the warning info icon and all claim that no
>>> drivers have been installed for this device. I've searched for
>>> updated drivers for the mouse and cannot find them. Some sites claim
>>> to have the necessary drivers, but require  registration and payment
>>> - and I'm not going there. Logitech support doesn't appear to provide
>>> any drivers for this mouse. When I delete the entries and then insert
>>> the USB receiver-sender device, a pop-up tells me the device is being
>>> set up, but the mouse is never recognized. Does anybody have
>>> experience with this? It happened suddenly, as though some recent
>>> Windows update broke things - maybe rewrote a DLL somewhere that this mouse was relying on.
>>>> Explore the hard drive issue, so far without success. The drive is
>>> powered. It was recognized in the Computer drives the last time I had
>>> looked
>>> - a couple weeks ago, I think. It simply does not appear any more.
>>> I've tried plugging it into different USB ports - same result:
>>>> nothing. I took a flash drive and tried it in all the USB ports.
>>>> That
>>> works just fine, so I don't think it is faulty ports. I'm going to
>>> get another cable and see if it is possibly just a sudden cable failure.
>>>> Sorry to be so long-winded. Does anybody have a suggestion?
>>>>
>>>> Thanks,
>>>> T
>>>>
>>>> --
>>>> Tina Norris Fields
>>>> 231-322-2787
>>>> tinanfields-at-torchlake-dot-com
>>>>
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>>>> -E5WDNFPqzC2ovA83o_LgE&s=eAzOdirs_ldOW0q2Xl8EwAEEC3C1EEtaguoJ_RoSLOE
>>>> &e=
>>>> Website:
>>>> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.databaseadvi
>>>> sors.com&d=DwIGaQ&c=kn4_INW_mBCDHV_xJEVJkg&r=NUDA7itlGG5eK_c8Qt26Ipb
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>>> WDNFPqzC2ovA83o_LgE&s=eAzOdirs_ldOW0q2Xl8EwAEEC3C1EEtaguoJ_RoSLOE&e=
>>> Website:
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>>> ors.com&d=DwIGaQ&c=kn4_INW_mBCDHV_xJEVJkg&r=NUDA7itlGG5eK_c8Qt26IpbEa
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>> Website:
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>> rs.com&d=DwIGaQ&c=kn4_INW_mBCDHV_xJEVJkg&r=NUDA7itlGG5eK_c8Qt26IpbEaYC
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>> FPqzC2ovA83o_LgE&s=eAzOdirs_ldOW0q2Xl8EwAEEC3C1EEtaguoJ_RoSLOE&e=
>> Website:
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.databaseadviso
>> rs.com&d=DwIGaQ&c=kn4_INW_mBCDHV_xJEVJkg&r=NUDA7itlGG5eK_c8Qt26IpbEaYC
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>> _K0UjcMSk2mseqfLs2mYTM4dCHghVwCTqC-lUM&e=
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