Gustav Brock
gustav at cactus.dk
Thu Jan 30 10:40:02 CST 2003
Hi John > Thanks, I'll look into this. Does this take data out of any Email? This > is not a form that is sent. I believe they are basically, "Hi my name is > John Doe, and I would like a travel guide sent to me at 123 Main St, > Anywhere in the world." Might be more...might be less. Yes and no. It doesn't parse the body - but subject, sender, receiver, date etc. are stored as you would do yourself. /gustav > I'll look at this page some more and maybe my questions will be > answered. > Thanks again! > John W Clark >>>> gustav at cactus.dk 01/30/03 11:07AM >>> > Hi John > I would leave the web site as it is. > Why not pick the e-mail when it arrives? > Either you can parse it by one of the mail parsers around (do a Google > search) or retrieve and store the mail yourself by a tool like this: > http://www.emailcomponent.com/chilkat-mail-store.asp > This will neatly put the e-mails into a file system or database > "store". > /gustav >> About two years ago, I wrote a program for our Tourism department >> that >> tracks their 800 line requests. Their operators type information >> into >> this program from phone calls, messages, and their web site. They do >> all >> of this manually, which makes sense for the phone calls, but it >> seems >> that there should be a way to replace Email with a web form, and >> have >> that information piped into the program...I'll stop short of saying >> I know there is, because I have absolutely no experience w/this. >> Now, this department is being "taken over" by an "outside" >> agency...budget problems have prompted the removal of a couple of >> depts. >> and they are being adopted by other sources. This is supposedly a >> good >> thing for the county, so I was given as a contact to aide in the >> migration...basically just answering questions. I guess my boss has >> setup some sort of support contract w/these folks. >> Back to the actual question...I spoke to the new director of this >> agency, yesterday, and he was surprised that they enter information >> from >> Email directly. He asked if there wasn't a way to pick the data out >> of >> the Email and put it into the DB. I told him that, what they should >> look >> into was to have a form on their website, and this data could be put >> into the DB, w/out human intervention. I did preface this by >> pointing out that I did not know how to do this. >> Is this possible? What does it take? What does it take considering >> the >> DB is already existant and wasn't programmed for this? Also, they >> currently use FrontPage for their site, which is hosted by an >> outside >> provider. If it can be done, but not w/FrontPage, I just need to >> tell them this. As it stands now, my involvement ends with a >> recommendation. >> But, if it is doable, I am thinking of offering my services. It is >> just >> that I am so busy right now, that I don't want to get in over my >> head either.