[AccessD] OT - My union grievance

I was hired to write a simple subscription app once because this huge IT
department wouldn't do it -- insisted they didn't have the personnel or
time. Didn't hurt my feelings. :) I guess it was cheaper to hire me than to
hire more full-time employees.

Susan H.


> BTW, it occurred to me that the very fact that users feel compelled to do
it
> themselves implies that IT is not responsive enough which is a validation
> for MORE IT personnel not less.  Assuming that IT is working flat out and
> still has no time to help the user in what the user deems a "reasonable
> time".