Subject: Re: [AccessD] OT - Menu bar missing in MS Word

John Clark John.Clark at niagaracounty.com
Mon Mar 3 08:44:02 CST 2003


Hello everyone! 

I was away from my Email all weekend, but now I am back to work, which
means back to the problems that I was working on Friday. First on my
plate, is this "missing menu bar" problem. 

I had a technician, who was nearby the user, try the "/a" parameter,
and this worked. But I thought that this meant that the normal.dot file
needed to be replaced, so we tried deleting it and copying one from
another nearby, and similar, PC, and it did not work.

This user actually sounds to be a little more tech savvy than our
average user, so I am going to have her try the "/r" and see where that
puts us.

I did find out from the technician that the menu bar's drop-down menus
do appear, when the Alt key is pressed...actually, you must press Alt+F
or Alt and then the down arrow, but in either event, this means that
there is a menu present...it is just "invisible."

I'll let y'all know how it turns out.

Take care!

John W Clark



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