John Clark
John.Clark at niagaracounty.com
Wed Mar 19 13:53:01 CST 2003
In my case it tuned out to be a corrupt registry key, which was part 4 (I think) in the following link that was passed on to me by Bryan Carbonnell (http://www.wopr.com/cgi-bin/w3t/showthreaded.pl?Cat=&Board=wrd&Number=197827). I used the "/a" parameter, and it opened fine, then I ruled out the normal.doc problem. We reset the registry key and, voila! It worked fine! John W Clark >>> hsimpson88 at hotmail.com 03/19/03 11:21AM >>> I recently followed a thread with a similar topic a few weeks ago and made a comment about stability of Word docs and keeping templates simple. Curiously, in the past week or so, after I had deleted all the postings on the thread, one of my clients had a user report the problem. I tried to find the thread in Drew's archive but it was inaccessible and yesterday I managed to get account information and log in as the user by dial up to Terminal Server session. No menu bar was present in Word yet Alt-F dropped the file menu. The user had the taskbar at the top of the screen and I thought this might have covered something. After I went in to edit the toolbars and when I dragged Word by its title bar, the menu bar appeared as a toolbox that I dragged into the correct position. I don't know how or why, the the file menu was in or under Word's title bar. Sometimes you just have to get on a machine and horse around to find a solution. Hen _________________________________________________________________ STOP MORE SPAM with the new MSN 8 and get 2 months FREE* http://join.msn.com/?page=features/junkmail _______________________________________________ AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com