Wortz, Charles
CWortz at tea.state.tx.us
Fri Mar 28 07:33:00 CST 2003
John, But what about the situation where a customer calls back five minutes later with additional information and gets a different examiner? How is the second examiner going to be able to get to the customer's data if you replicate on a 15 minute schedule? This may not be a common occurrence, but it does happen and you need to be able to handle it. And don't expect the customer to remember the name of the first examiner, that solution is a non-starter. Charles Wortz Software Development Division Texas Education Agency 1701 N. Congress Ave Austin, TX 78701-1494 512-463-9493 CWortz at tea.state.tx.us -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John W. Colby Sent: Thursday 2003 Mar 27 20:38 To: accessd at databaseadvisors.com Subject: RE: [AccessD] Replication - A2K Precisely (on both counts). There are about 25 users of the database. Virtually ALL of the users are actively editing specific cases. Each case can be handled by anyone, i.e. the first examiner available in the phone queue picks up the phone, opens the record for the person that the phone call is about. In the process of taking the call, info is usually entered into "contact" logs, i.e. info about the phone call. Each claimant's file has an assigned "Examiner" who "runs" the case. That person has to make phone calls to physicians, witnesses, employers etc. Those phone calls also get data logged about them. As you can see from the description, there is not a high degree of concurrency where several people will be in the same case at the same time. My observation of the operation is that there is a very random pattern of data entry since the incoming phone calls are random. There is also a fairly predictive data entry since a case has to be worked, however this side of the operation is not necessarily data entry intensive, nor holding records open for long periods of time. The Examiner calls the physician and requests a doc. Notes that fact in the log, moves on to the next claim. It seems that this type of operation would be perfect for replication, on a 15 minute (or even longer) replication schedule. John W. Colby Colby Consulting www.ColbyConsulting.com