[AccessD] Unrecognized Database Format

I have a semi urgent problem.

A customer downloaded an update from our website and installed it correctly.

However, upon opening and attempting to link to the tables she received a
message "Unrecognized Database Format".

We've all seen it.  However, this time, A2K won't do anything with it.  When
I have had problems in the past A2K would open and repair it.  Nothing
happens to this one.  It always responds "unrecognized..."

Any suggestions on how to go about saving it.

Thanks.

Reuben Cummings
GFC, LLC
phone: 812.523.1017
email: reuben at gfconsultants.com