[AccessD] OT: VNC client doesn't display

Robert Gracie Robert at servicexp.com
Thu Apr 21 16:24:59 CDT 2005


John,
 I have used it many time without any problems. Works VERY well. Its
under "Accessories >> Communications then Remote Desktop connection. You
need to have your sister set "Allow users to connect remotely to this
computer" in system properties on the remote tab.

Robert Gracie

 

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John W. Colby
Sent: Thursday, April 21, 2005 3:31 PM
To: 'Access Developers discussion and problem solving'
Subject: RE: [AccessD] OT: VNC client doesn't display

You know, I tried this.  What a mess it was.  Have you ever managed to
get it to work?  It appears to use Messenger to notify the remote
computer that assistance was needed, which never successfully connected.
Also I think that this requires someone to "request" assistance.  I need
to be able to get in any time of day or night.

The price for an upgrade to WinXP Pro is pretty steep but in the end I
may need to have her do that.  Then I can just do remote desktop.  Of
course if I can't get that to work for some reason, after spending $120
for the upgrade.....

John W. Colby
www.ColbyConsulting.com 

Contribute your unused CPU cycles to a good cause:
http://folding.stanford.edu/

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of accessd
Sent: Thursday, April 21, 2005 2:48 PM
To: 'Access Developers discussion and problem solving'
Subject: RE: [AccessD] OT: VNC client doesn't display


Hi John,
If both computers are running XP then check out "remote assistance" in
Windows Help. 
Regards
Max


-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John W. Colby
Sent: 21 April 2005 16:18
To: 'Access Developers discussion and problem solving'
Subject: [AccessD] OT: VNC client doesn't display

I am trying to setup VNC to run on my sister-in-law's computer so that I
can do tech support.  Windows XP Home on her machine, Windows XP Pro on
my laptop.

I set up no-ip.com so that there is a dynamic tracking of her IP
address. I set up the server on her machine and it seems to be running.
I set up the firewall to do port forwarding to her machine I run the
client on my laptop and attempt to connect to her machine.  

I have a couple of issues, but the immediate issue is that the client
runs, doesn't give any error message, but also doesn't pop up the login
screen, nor display anything at all.  If I look in Task manager, VNC
Client is running in the Processes tab but NOT in the Applications tab.
If I try to start it again, connecting to her machine, ANOTHER copy of
the VNC viewer opens, does not display, but appears in Task Manager.  If
I run it again, and connect to a client where I VNC in all the time,
ANOTHER copy opens, displays the login screen, and allows me access to
the desktop of my client.
Thus it appears that it is something to do with connecting to the server
on her machine.  

I run Sygate personal on both my Laptop and on her machine.  It has been
in place and functioning on both machines for months.  IF I try to log
in to her machine with the firewall running, I get a "can't find the
host" kind of message from VNC, so I know that the VNC requests are
getting out to the web, through the No-IP translation, back to her
router, THROUGH her router, and are blocked by Sygate if it is running
on her machine.  That in itself is the other problem since I have
VNC.EXE listed in Sygate as "allowed", but I need to tackle one problem
at a time.  I disable the Sygate router on her end and then the VNC
client I am trying to connect just silently connects but will not
display.

Does anyone have a clue what is happening here?  I have tried to find
these symptoms on Google but come up empty.

John W. Colby
www.ColbyConsulting.com 

Contribute your unused CPU cycles to a good cause:
http://folding.stanford.edu/


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