John W. Colby
jwcolby at colbyconsulting.com
Sat Aug 13 21:11:19 CDT 2005
LOL, reduce the number of free support hours because you report a BUG to them. That's classic. John W. Colby www.ColbyConsulting.com Contribute your unused CPU cycles to a good cause: http://folding.stanford.edu/ -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Dan Waters Sent: Saturday, August 13, 2005 8:59 PM To: 'Access Developers discussion and problem solving' Subject: RE: [AccessD] Reporting a bug to Microsoft John, I once reported an Access bug and my workaround to MS (had to do with conditional formatting). They duplicated the problem perfectly, and told me they passed it on to the development group. At the end of the email conversation, I was told, "Mr. Waters, because you were able to resolve this problem yourself, we won't reduce the number of free tech help support hours you have." Gee - Thanks! I did resolve the error myself (by multiplying a numeric field value by the number 1), and I didn't know I had any free tech support hours to begin with. So - be careful you don't lose any of those hours! Dan Waters -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John W. Colby Sent: Saturday, August 13, 2005 5:26 PM To: 'Access Developers discussion and problem solving' Subject: [AccessD] Reporting a bug to Microsoft Have you ever wanted to report a bug to MS but didn't know how? MSWish at Microsoft.com Is an email address for doing so. I am told (by MS Developer tech support) that you can send email to this address and they will respond. I just sent a rather long email to them outlining an "Access crashes" bug. We shall see. John W. Colby www.ColbyConsulting.com Contribute your unused CPU cycles to a good cause: http://folding.stanford.edu/ -- AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com -- AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com