[AccessD] Bug Report

I was away on vacation last week and missed the description of the bug. 
Could you repost the original?

Thanks.

Rocky

----- Original Message ----- 
From: "John W. Colby" <jwcolby at colbyconsulting.com>
To: "'Access Developers discussion and problem solving'" 
<accessd at databaseadvisors.com>
Sent: Sunday, August 14, 2005 5:52 PM
Subject: RE: [AccessD] Bug Report


> LOL.  There is no resolving this bug.  Access just shuts down.  Step 
> through
> the code and hit one specific line it just closes.  Not exactly something 
> I
> can fix.
>
> John W. Colby
> www.ColbyConsulting.com
>
> Contribute your unused CPU cycles to a good cause:
> http://folding.stanford.edu/
>
> -----Original Message-----
> From: accessd-bounces at databaseadvisors.com
> [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Dan Waters
> Sent: Sunday, August 14, 2005 8:44 PM
> To: 'Access Developers discussion and problem solving'
> Subject: RE: [AccessD] Bug Report
>
>
> Well - MS is really loosening up!  They won't charge you if it really does
> turn out to be a bug.  I had to solve my bug myself for them to not charge
> me!
>
> Best of Luck!
>
> Dan Waters
>
> -----Original Message-----
> From: accessd-bounces at databaseadvisors.com
> [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John W. Colby
> Sent: Sunday, August 14, 2005 6:41 PM
> To: 'Access Developers discussion and problem solving'
> Subject: [AccessD] Bug Report
>
> The following is the response I got to my bug report:
>
> Hello John,
>
> Thank you for contacting Microsoft Online Customer Service.
>
> I appreciate the time you have taken to provide us with the feedback. As a
> Customer Service Representative, I can assist you with the support options
> available with your Microsoft product. You can report bugs by postal mail 
> to
> the following address:
>
> Attn: Office Development Group
> Microsoft Corporation
> One Microsoft Way
> Redmond, WA 98052
>
> The letter should include a complete description of the bug including the
> actions, software, and hardware associated with the bug and whether or not
> it is consistently reproducible.
>
> You may also contact Microsoft Customer Service and speak with a support
> professional about the issue and have a support case created. This method
> will require you to utilize the standard options of support that are
> available for your copy of Microsoft product initially. Once the support
> professional is able to determine that the problem is a bug with the
> software, they will not decrement the incident from warranty support or
> account or issue a refund of any credit card charges if applicable.
>
> You may contact  Microsoft Developer Support Team at (800) 936-5800. They
> are available 24 hours a day.  They will be able to assist you.
>
> John, I hope your issue gets resolved.
>
> Thank you for using Microsoft products and services.
>
> Benoy
> Microsoft Online Customer Service Representative
>
> If you have any feedback about your Online Customer Service experience
> please E-mail my manager Rahul Rajgopal at managers at microsoft.com
>
>
>
> John W. Colby
> www.ColbyConsulting.com
>
> Contribute your unused CPU cycles to a good cause:
> http://folding.stanford.edu/
>
>
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