[AccessD] Time for More Legal Discussion - Oh Boy

Steve Capistrant scapistrant at symphonyinfo.com
Mon Jan 24 12:14:02 CST 2005


Always require your customers to sign contracts, and put this paragraph
in:

Problems related to the operating system or underlying software are
referred to as "platform bugs".  Developer is not responsible for any
documented or undocumented bugs inherent in the software tools used to
design or support Customer's Application in any way whatsoever.  For
example, Developer is not responsible for bugs in Microsoft Windows or
Access.


Steve Capistrant
scapistrant at symphonyinfo.com
Symphony Information Services
7308 Aspen Lane North, Suite 132
Brooklyn Park, MN  55428
763-391-7400
www.symphonyinfo.com

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Nicholson,
Karen
Sent: Monday, January 24, 2005 11:45 AM
To: accessd at databaseadvisors.com
Subject: [AccessD] Time for More Legal Discussion - Oh Boy

What happens when a program is written for a customer using Microsoft
Technology, and the Microsoft Technology is bad - its data, its logic.
It has cost this one client, he claims, $3000 in lost revenue and he
wants the payment for the system refunded plus damages.  The user never
notified said programmer that there was a problem even though they have
been using it for a good six months.


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