Gustav Brock
Gustav at cactus.dk
Thu Jun 8 03:41:26 CDT 2006
Hi Borge Sounds like port 25 could be blocked for outbound traffic by the ISP. You could check that at the ISP support. Further, I would address the log file to FMS support, and also ask how to disable the automatic forward of the mail to their support account - that _must_ be possible! You could also try to adjust your Outlook to use localhost (or 127.0.0.1) as smtp server - that's your local smtp server. Finally, let me once again recommend the excellent tiny e-mail client Popcorn: http://www.tucows.com/preview/333653 It's free and offers a nice logging feature which lets you debug both in- and outbound communication. A must for your toolbox when debugging e-mail at clients! It even works with Gmail. /gustav >>> pcs at azizaz.com 08-06-2006 06:49 >>> Dear List: Background: An AccessXP database that along with FMS's Total Access Emailer creates HTML emails and broadcasts them using an SMTP email server running on Windows XP Service Pack 1. I chose to use the third party software Total Access Emailer (TAE), as it easily enables me to create 'merge mail' between fields in a table and an HTML Email Master Document and sending out highly personalized HTML emails. At home - when accessing internet through my ISP - I have no problem using the same SMTP on the ISP that I use for my Outlook Express accounts to also broadcast HTML emails from the access application. But currently I am not 'at home' - I am in Shanghai, China hooking into the internet via broadband installed in my stepson's apartment using a WAN Miniport (PPPOE), a PPP Server Type, TCP/IP transport, PAP authentication, with No compression and PPP multilink framing set to Off (if that makes any sense to anyone) Some findings: >From my current setup here in Shanghai I can send out emails from my Outlook Express account using my ISP SMTP Server, provided I use authentication (same username and password as for the POP3 incoming mail server) BUT - when I use the same settings on the Access application, I get 'Invalid SMTP Server Settings' error message when attempting to send an email... So I think to myself, perhaps it's the SMTP on my ISP - and I try the free SMTP of Google's Gmail - I setup the Gmail SMTP settings for outgoing emails on my Outlook Express account: SMTP server: smtp.gmail.com. Port: 465. Require SSL/STARTTLS: Yes. Require SMTP authentication: Yes. User name: your Gmail email address. Password: your Gmail password. No problems sending out email from Outlook Express I use the settings on the Access Application, and instead of giving an invalid smtp server settings error message, the application just hangs using all of the cpu ..... At this point, I get on the FMS discussion list and here I find that: TAE only supports an "open" SMTP Server that allows relaying - authentication as such is not supported - the Username and Password field on TAE available for setting up the parameters for the SMTP server to use is not for that kind of authentication but for something else (whatever that is!) BUT, here is the suggested line of action from FMS: Create your OWN local SMTP server.... I do that following the instructions... and YES! the access application now behaves just like when at home .... broadcasting the emails nicely, easy and quickly..... I am happy as can be... having spent all of a good rainy Shanghai day on this problem.... BUT :( when I check my inbox to see the actual proof sitting there, there is nothing!! HERE IS THE PROBLEM: The emails ends up in the QUEUE Folder of C:\Inetpub\mailroot and there they apparantly sit forever.... Each email has the following type of files there: NTFS_7e9d2b4001c68a9e0000000c.EML.STM (type HTML document) NTFS_7e9d2b4001c68a9e0000000c.EML (type: Internet E-Mail Message) NTFS_7e9d2b4001c68a9e0000000c.EML.STL (type: Certificate Trust List) Now, the first two are created immediately, and the third after a little while. Periodically the Certificate Trust List file gets it Date Modified Datestamp updated [[Also from having a look at the SMTP Logfile, I learn that when using TAE for every email broadcast the code adds an email to taemailersample at fmsinc.com (with from address being the same). Although this is - according to the support peope of FMS - only for testing the relay capability the data contained in the STM part gives cause for concern....]] Question: What do I need to do in order to get the local SMTP server to work properly? I have followed instructions for how to install a local SMTP server closely. Particularly, on the Default SMTP Server Properties, General tab page for the IP Address I have three options: (All Unassigned) 10.0.0.8 (the local computer, yes?) 218.82.191.35 (the dynamically assigned IP address by the broadband provider - it changes from session to session) When using 10.0.0.8 or (All Unassigned) it works, in the sense that the emails end up the QUEUE folder :( When using the dynamic IP address, I get an error or the application just hangs... Would the problem have anything to do with missing Certificate Authority?? Or that I am not using the NTFS file structure on the harddrive?? (well, ....) Or? Any and all responses appreciated, thanks! regards borge