[AccessD] Remote Assistance

OK, I'm connected between two machines now.  #2 sent the invitation to #1.
#1 accepted and can see everything on #2 screen.  But the box labeled
"Connection Status" says Connected/Screen View Only.  On #1 I can see what's
on the screen of #2 but can't figure a way to change anything.  DO you know
how #1 can get control of #2?

TIA

Rocky



 	
	

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Dian
Sent: Sunday, July 22, 2007 8:46 PM
To: 'Access Developers discussion and problem solving'
Subject: Re: [AccessD] Remote Assistance

OK...whoever STARTS the connection can do that...not the receiver. The
receiver loses total control of the machine...sorry...it's late here and I'm
tired. 

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of Rocky Smolin at
Beach Access Software
Sent: Sunday, July 22, 2007 4:11 PM
To: 'Access Developers discussion and problem solving';
dba-ot at databaseadvisors.com; dba-tech-request at databaseadvisors.com
Subject: [AccessD] Remote Assistance

I have a prospect in Ecuador that would like an on-line demo.  I suggested
Remote Assistance since we've both got it.  I just tested it on two of my
boxes here and it seems pretty easy. 

He' saying that I should issue the invitation to him.  When I made the
connection it was view only.  What I'm wondering is if there's a way for him
to see anything in my machine other than what's on my screen.

MTIA

Rocky

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