John Skolits
askolits at ot.com
Wed May 2 12:33:35 CDT 2007
Here's what my customer found out. ----- The problem is defiantly linked to the printer. However her default printer is not a multifunction device, just a standard HP network printer. If I set her default printer to "Acrobat PDF" it works, when I set it back to any of our network printers it does not. If I give her administrative access to her PC it works with the network printer (Not a good solution). I've checked all other users and they're either printing to a local printer or have admin access to their PC. So there seems to be an issue with network printers and non-admin access.hrmm ---- So that's the latest. Thanks, John -----Original Message----- From: accessd-bounces at databaseadvisors.com [mailto:accessd-bounces at databaseadvisors.com] On Behalf Of paul.hartland at fsmail.net Sent: Wednesday, May 02, 2007 10:53 AM To: Access Developers discussion and problem solving Subject: Re: [AccessD] No Print dialog box and new Acrobat Importance: High John, Have you got the user to log on, on a different PC to see if they can print then ? Paul Message Received: May 02 2007, 03:47 PM From: "John Skolits" To: "'Access Developers discussion and problem solving'" Cc: Subject: [AccessD] No Print dialog box and new Acrobat Anyone ever run into this. I have a customer who added a user. They get a 2501 error when running any report. After further testing, it turns out they can't print anything from Access. When they try to print from a table or query, nothing happens, no print Dialog Box. They do have a default printer. Yet, they 'can' print from Word or notepad. Here's the real interesting thing. This s a brand new user to their network and this problem doesn't happen when other people use their Log-in on the same PC. The only other new thing is that this PC has Adobe 8 which automatically added the Adobe Acrobat printing feature to the Access menus. We are thinking this may be related to the problem. Ideas? John -- AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com Paul Hartland paul.hartland at fsmail.net 07730 523179 -- AccessD mailing list AccessD at databaseadvisors.com http://databaseadvisors.com/mailman/listinfo/accessd Website: http://www.databaseadvisors.com