[AccessD] No Print dialog box and new Acrobat

Eric Barro ebarro at verizon.net
Wed May 2 12:42:14 CDT 2007


John,

I guess you better tell your customer to get rid of this "defiant"
printer...can't have any defiant printers on the network now can we? ;)

Eric 

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of John Skolits
Sent: Wednesday, May 02, 2007 10:34 AM
To: 'Access Developers discussion and problem solving'
Subject: Re: [AccessD] No Print dialog box and new Acrobat

Here's what my customer found out.

-----

  The problem is defiantly linked to the printer.  However her default
printer is not a multifunction device, just a standard HP network printer.
If I set her default printer to "Acrobat PDF" it works, when I set it back
to any of our network printers it does not.  If I give her administrative
access to her PC it works with the network printer (Not a good solution).
I've checked all other users and they're either printing to a local printer
or have admin access to their PC.  So there seems to be an issue with
network printers and non-admin access.hrmm


----

So that's the latest.

Thanks,

John
 

-----Original Message-----
From: accessd-bounces at databaseadvisors.com
[mailto:accessd-bounces at databaseadvisors.com] On Behalf Of
paul.hartland at fsmail.net
Sent: Wednesday, May 02, 2007 10:53 AM
To: Access Developers discussion and problem solving
Subject: Re: [AccessD] No Print dialog box and new Acrobat
Importance: High

John,

Have you got the user to log on, on a different PC to see if they can print
then ?

Paul 





Message Received: May 02 2007, 03:47 PM
From: "John Skolits" 
To: "'Access Developers discussion and problem solving'" 
Cc: 
Subject: [AccessD] No Print dialog box and new Acrobat

Anyone ever run into this.

I have a customer who added a user.
They get a 2501 error when running any report.
After further testing, it turns out they can't print anything from Access.
When they try to print from a table or query, nothing happens, no print
Dialog Box. They do have a default printer.

Yet, they 'can' print from Word or notepad.

Here's the real interesting thing. This s a brand new user to their network
and this problem doesn't happen when other people use their Log-in on the
same PC. 

The only other new thing is that this PC has Adobe 8 which automatically
added the Adobe Acrobat printing feature to the Access menus. We are
thinking this may be related to the problem.

Ideas?

John





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Paul Hartland
paul.hartland at fsmail.net
07730 523179
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