[AccessD] OT:Outlook Not Allowing Clickable Links

Stuart McLachlan stuart at lexacorp.com.pg
Wed Dec 3 06:54:32 CST 2008


This may help:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q281679
When you click a hyperlink in an e-mail message or on a Web page, or 
right-click a hyperlink on a Web page and then click Open in New Window, 
you may experience one or more of the following symptoms:

    * Nothing occurs.
    * The new window may be blank.
    * You may receive a scripting error message that is similar to the following 
error message:
      No such interface supported.
    * Internet Explorer may not respond when you click Print or Print Preview 
in the File menu.

When you try to connect to Web folders, you may receive the following error 
message:
The current operation could not be completed because an unexpected error 
has occurred. 

This behavior may occur for one or more of the following reasons:

    * The (Default) value setting in one or more of the following registry keys 
points to an incorrect location for the Urlmon.dll file:
      [HKEY_CLASSES_ROOT\CLSID\{79eac9e0-baf9-11ce-8c82-
00aa004ba90b}\InprocServer32]
      [HKEY_CLASSES_ROOT\CLSID\{79eac9f1-baf9-11ce-8c82-
00aa004ba90b}\InprocServer32]
      [HKEY_CLASSES_ROOT\CLSID\{79eac9f2-baf9-11ce-8c82-
00aa004ba90b}\InprocServer32]
      This Behavior May Occur if you install a customized version of Internet 
Explorer that was created with the Internet Explorer Administration Kit 
(IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0.
    * The following registry key is missing or damaged:
      HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-
000000000046}
    * One or more of the following files is missing, damaged, or improperly 
registered:
          o Urlmon.dll
          o Mshtml.dll
          o Actxprxy.dll
          o Oleaut32.dll
          o Shell32.dll
          o Shdocvw.dll

To resolve this problem in Internet Explorer, follow these steps:

   1. Quit all programs that are running.
   2. Click Start, and then click Run.
   3. Type regsvr32 urlmon.dll, and then click OK.
   4. When you receive the "DllRegisterServer in urlmon.dll succeeded" 
message, click OK.

If this does not resolve the problem, repeat steps 2 through 4 for each of the 
following files (in step 3, replace Urlmon.dll with each of the file names 
below):

    * Shdocvw.dll
    * Actxprxy.dll
    * Oleaut32.dll
    * Mshtml.dll
    * Browseui.dll
    * Shell32.dll 

Windows XP and Windows 2000 only
Restart the computer to enable the changes to take effect.

If the problem is still not resolved, verify that the following registry values are 
present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-
000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-
000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-
000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}


If the problem is still not resolved, reinstall Internet Explorer. If you are using 
the version of Internet Explorer that is included with your operating system, 
reinstall or repair your operating system.



On 3 Dec 2008 at 12:09, Max Wanadoo wrote:

> Hi Guys,
> Sorry for this OT posting but I wonder if anybody can help here.  My outlook
> (2003) for some reason is no longer letting me click on any links within the
> emails received.  I have hunted high and low for some security setting  but
> cannot find one.
> Any help would be appreciated.
> Thanks
> Max
> -- 
> AccessD mailing list
> AccessD at databaseadvisors.com
> http://databaseadvisors.com/mailman/listinfo/accessd
> Website: http://www.databaseadvisors.com





More information about the AccessD mailing list