[AccessD] Retainers (was: Converting . . .)

>
> Couple questions:
>
> 1) What is, "... the expiration date on the unused retainer,..."

========Whatever you agree on.
>
> 2) If you've arranged for a retainer of 30 hours, how do you handle if 
> they
> want you to do 50 hours?  Or only 10 hours?

========50 hours -- they pay you a second retainer. 10 hours -- YOU WIN!!!!

A retainer, by acceptable definition is simply a guarantee that you'll be 
there to do their work for them, not that you'll do whatever they want for a 
one-time payment. Unless you both agree, a retainer isn't generally 
refundable. However, you'd not let that be a deal breaker with a good client 
and in this case, it really wouldn't be necessary -- kind of moot really. 
It's the one-timers or the guys that call you infrequently where a retainer 
works to your advantage.

Susan H.